6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 6 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 11 reviews and ratings
Feature Set Ratings
Cloud PBX
Convirza
Feature Set Not Supported
N/A
8.1
JustCall
81%
JustCall ranks higher in 3/3 features
JustCall ranks higher in 3/3 features
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings
8.4
84%
6 Ratings
Call reports
N/A
0 Ratings
7.8
78%
7 Ratings
Directory of employee names
N/A
0 Ratings
8.2
82%
5 Ratings
Call Management
Convirza
Feature Set Not Supported
N/A
8.3
JustCall
83%
JustCall ranks higher in 5/5 features
JustCall ranks higher in 5/5 features
Answering rules
N/A
0 Ratings
8.2
82%
7 Ratings
Call recording
N/A
0 Ratings
7.8
78%
6 Ratings
Call park
N/A
0 Ratings
8.2
82%
6 Ratings
Call screening
N/A
0 Ratings
8.6
86%
6 Ratings
Message alerts
N/A
0 Ratings
8.6
86%
6 Ratings
VoIP system collaboration
Convirza
Feature Set Not Supported
N/A
8.5
JustCall
85%
JustCall ranks higher in 1/1 features
JustCall ranks higher in 1/1 features
Audio conferencing
N/A
0 Ratings
8.5
85%
6 Ratings
Mobile apps
Convirza
Feature Set Not Supported
N/A
9.3
JustCall
93%
JustCall ranks higher in 2/2 features
JustCall ranks higher in 2/2 features
Mobile app for iOS
N/A
0 Ratings
9.3
93%
3 Ratings
Mobile app for Android
N/A
0 Ratings
9.3
93%
4 Ratings
Attribute Ratings
- Convirza is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.3
Convirza
93%
5 Ratings
8.2
JustCall
82%
7 Ratings
Likelihood to Recommend
Convirza
If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
Marketing Manager
TAB BankBanking, 201-500 employees
JustCall
JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution.The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development
Angelson GroupMarketing and Advertising, 1-10 employees
Pros
Convirza
- Allows clients to track & even listen to all the calls that come in through call-tracking.
- Once you understand how it works, the interface is very easy to navigate to pull up client reports.
- It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.
Director of Sales
RSVP PublicationsMarketing & Advertising, 1-10 employees
JustCall
- Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
- Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
- Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.
Digital Marketing Manager
MetLifeInsurance, 10,001+ employees
Cons
Convirza
- Dynamic call tracking

Verified User
Executive in Marketing
Medical Device Company, 501-1000 employeesJustCall
- Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
- Pricing seems to have increased, which affected the benefit we originally found in the service
- Increased functionality, such as bulk SMS Messaging and power-dialer

Verified User
Director in Customer Service
Retail Company, 11-50 employeesPricing Details
Convirza
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Convirza Editions & Modules
—
Additional Pricing Details
—JustCall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$30 per month
JustCall Editions & Modules
Edition
Basic | $30.001 |
---|---|
Custom | Pricing available on request1 |
Premium | $60.001 |
- per month per user
Additional Pricing Details
Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on our web-app or mobile app than to receive it on your cellular network.Alternatives Considered
Convirza
Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.
Owner
Medium Blue Search Engine MarketingMarketing & Advertising, 11-50 employees
JustCall
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
Marketing Project Management Specialist
PwC CanadaMarket Research, 10,001+ employees
Return on Investment
Convirza
- It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.

Verified User
Administrator in Marketing
Marketing & Advertising Company, 1-10 employeesJustCall
- Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
- Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
- SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development
Angelson GroupMarketing and Advertising, 1-10 employees