What users are saying about

Convirza vs JustCall

Convirza
6 Ratings
JustCall
11 Ratings

Convirza

6 Ratings
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Score 9.3 out of 100

Based on 6 reviews and ratings

JustCall

11 Ratings
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Score 8.2 out of 100

Based on 11 reviews and ratings

Feature Set Ratings

    Cloud PBX

    Convirza

    Feature Set Not Supported
    N/A
    8.1

    JustCall

    81%
    JustCall ranks higher in 3/3 features
    JustCall ranks higher in 3/3 features

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    8.4
    84%
    6 Ratings

    Call reports

    N/A
    0 Ratings
    7.8
    78%
    7 Ratings

    Directory of employee names

    N/A
    0 Ratings
    8.2
    82%
    5 Ratings

    Call Management

    Convirza

    Feature Set Not Supported
    N/A
    8.3

    JustCall

    83%
    JustCall ranks higher in 5/5 features
    JustCall ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.2
    82%
    7 Ratings

    Call recording

    N/A
    0 Ratings
    7.8
    78%
    6 Ratings

    Call park

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Call screening

    N/A
    0 Ratings
    8.6
    86%
    6 Ratings

    Message alerts

    N/A
    0 Ratings
    8.6
    86%
    6 Ratings

    VoIP system collaboration

    Convirza

    Feature Set Not Supported
    N/A
    8.5

    JustCall

    85%
    JustCall ranks higher in 1/1 features
    JustCall ranks higher in 1/1 features

    Audio conferencing

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Mobile apps

    Convirza

    Feature Set Not Supported
    N/A
    9.3

    JustCall

    93%
    JustCall ranks higher in 2/2 features
    JustCall ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Mobile app for Android

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Attribute Ratings

    • Convirza is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.3

    Convirza

    93%
    5 Ratings
    8.2

    JustCall

    82%
    7 Ratings

    Likelihood to Recommend

    Convirza

    If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.

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    Shane Adair | TrustRadius Reviewer
    Shane Adair
    View all 5 answers on this topic

    JustCall

    JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution.The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.

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    Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer
    Justin Angelson, Digital and AI Solution Expert
    View all 7 answers on this topic

    Pros

    Convirza

    • Allows clients to track & even listen to all the calls that come in through call-tracking.
    • Once you understand how it works, the interface is very easy to navigate to pull up client reports.
    • It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.

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    Michelle Bohm | TrustRadius Reviewer
    Michelle Bohm
    View all 5 answers on this topic

    JustCall

    • Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad.
    • Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others.
    • Create and analyze real-time reports, customer statistics, products, services, sales, and surveys.

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    Travis Williams | TrustRadius Reviewer
    Travis Williams
    View all 7 answers on this topic

    Cons

    Convirza

    • Dynamic call tracking

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    JustCall

    • Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas)
    • Pricing seems to have increased, which affected the benefit we originally found in the service
    • Increased functionality, such as bulk SMS Messaging and power-dialer

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 7 answers on this topic

    Pricing Details

    Convirza

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Convirza Editions & Modules

    —
    Additional Pricing Details
    —

    JustCall

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $30 per month

    JustCall Editions & Modules

    Edition
    Basic$30.001
    CustomPricing available on request1
    Premium$60.001
    1. per month per user
    Additional Pricing Details
    Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on our web-app or mobile app than to receive it on your cellular network.

    Alternatives Considered

    Convirza

    Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.

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    Scott Buresh | TrustRadius Reviewer
    Scott Buresh
    View all 5 answers on this topic

    JustCall

    It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.

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    John L Sandler | TrustRadius Reviewer
    John L Sandler
    View all 7 answers on this topic

    Return on Investment

    Convirza

    • It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    JustCall

    • Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
    • Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
    • SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.

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    Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer
    Justin Angelson, Digital and AI Solution Expert
    View all 7 answers on this topic

    Screenshots

    Convirza

    —

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