Intuit Field Service Management, powered by Corrigo vs. Jolt

This tool is well-suited for our company since we cater to rental homes. We use Intuit Field Service Management to create work orders for reported maintenance issues in the homes we manage. Being able to do so lets the company provide timely and appropriate actions to help the residents have a quality way of life.

Incentivized

• There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change.
• I am excited for the new updates coming out that will help our new hire training!

• It is user-friendly.
• It allows the team to customize the options based on what the company needs.
• It provides a view of all work orders created and allows the user to filter them based on what is needed.
• It allows the user to attach photos which are helpful in the nature of work we have.

Incentivized

• Time management and tracking of daily employee productivity.
• Allows for instructional data to be added to all our checklists, audits, etc to provide hands on training all the time!
• Ease of use. It's a breeze to create new lists and use the lists already created
• Mobility- my staff is on the go and being able to grab an iPad at the beginning of their shift and take it with them through the day completing tasks and allowing for more autonomy in our work force
• Versatile. Can be use for simple list down to more complex guides and checklists with calculations and scoring.

Incentivized

• We are unable to attach videos in the work orders
• Photo attachments should only limited to a certain file size.

Incentivized

• We would love to see a "favorites" icon that can be enabled for any label. We have dozens of labels specific to products/processes that are grouped within a multitude of categories. If one is not familiar with which category a label is stored, it requires the use of the search function in Jolt (which is definitely a nice feature and great time saver). However, we were able to create a category called "favorites" and duplicated our frequently used labels into this location for ease of access.

Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.

The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.

When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.

Jolt is user-friendly and was an easy implementation. Held a couple of training classes for our management on how to use the product.

Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.

• This tool helps lessen resident complaints.
• This tool helps reduce the possibility of legal responsibilities due to unattended maintenance issues.
• This allows the company to monitor the repairs done for a specific property which helps the investors keep track of their expenses

Incentivized

• Food safety processes have reduced significant amount of time managing.
• Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation.
• Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date.