Likelihood to Recommend Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Read full review You really need a big enterprise to take advantage of PeopleSoft. It is not entirely user-friendly, and it often requires massive amounts of customization to make it work for layers if you will. Business experts can figure it out, but if you are expecting someone to easily learn how to use the timekeeping modules without heavy customization, it's really not for you. You need to know going in, that this is not for a small business at all, and not even a medium-sized enterprise. It's geared to massive organizations that need to integrate business processes over geographic areas and multiple departments.
Read full review Pros I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed. I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time. I also love that there are tons of reports that can be run to help with any projects. Read full review One of the best thing it does is it is customizable. You can implement any business logic you need. This is one of the very key assets of PeopleSoft Financials. PeopleSoft Financials's accounting methods are in line with industry standards. You can use the process as is and ledger will be taken care of. It supports multiple ways to integrate with other systems. Read full review Cons Customer Care - this is probably the one area that needs the most work. Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers. Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering. Read full review PeopleSoft Financials does not address the needs of small organizations that do not have a large enough staff to maintain the software or utilize the features it provides as it requires a moderate staff to keep track of all of the transactions and processing PeopleSoft licensing costs are significant, which are relative to the features provided but in many cases those features may not be necessary PeopleSoft licensing structures can be frustrating at times when certain modules would allow you to perform the complex task needed but it would require the entire module to be licensed for just that one feature (e.g. Cash Management for loading bank statements in certain formats) Read full review Likelihood to Renew PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.
Read full review Usability It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.
Read full review I am aware of better systems, but this is what the employer I work for has to offer. Overall, there are fewer negatives than positives so I would support the usability. New staff members can quickly obtain access and go through a 5-10 minute training video that we build in house. The speed at which someone can become a proficient user speaks to the usability of ePro.
Read full review Support Rating The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Read full review I can't give them a perfect rating because it does often take a long time and usually more [expensive] to resolve trying issues that cannot be solved by our in-house team. PeopleSoft is complicated, and the mix and match of user-created and stock modules cause problems very often. These usually require more customization to completely fix, requiring more money spent with
Read full review Implementation Rating I recommend that everyone pay special attention to developing a solid testing and training plan if you are even thinking of implementing PeopleSoft. Be ready to obtain good trainers and developers, otherwise, your journey can be unnecessarily painful and much more expensive. Try to stay with an implementation partner who really has your needs at heart, and actually takes the time to understand your organization!
Read full review Alternatives Considered Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration. DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost. Read full review PeopleSoft is much more appropriate for large organizations than the software programs listed here. I'm involved in a project to bring billing and accounts receivable functions out of "shadow systems" like those listed here and into PeopleSoft, and PeopleSoft is more robust, flexible, and standardizable. We've found it to be an excellent solution.
Read full review Return on Investment Costpoint has made it possible for our business to get our invoices paid quickly and on time Costpoint has made it possible for our business to get a ISO audits cleared every year Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards. Read full review Provides better controls to ensure that spend does not increase beyond the PO amount. sPro reverse invoicing provides a mechanism to only pay our staff aug firms for only the hours that entered into PeopleSoft. There is no more reconciliation between the vendor invoices and the hours that were charged within the internal time tracking system. PeopleSoft Financials increases employee efficiency through the use of dashboards and work centers. Read full review ScreenShots Deltek Costpoint Screenshots