Coveo is an enterprise search technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.
$600
per month
MariaDB Platform
Score 7.7 out of 10
N/A
MariaDB is an open-source relational database made by the original developers of MySQL, supported by the MariaDB Foundation and a community of developers. The community states recent additional capabilities as including clustering with Galera Cluster 4, compatibility with Oracle Database, and Temporal Data Tables, allowing one to query the data as it stood at any point in the past.
Coveo Relevance Cloud is a great solution to implement into Salesforce to provide Knowledge-Centered Support, Enhancements to a Customer Community, to provide sales aids, or to complement your customized app in Salesforce.
Simpler learning curve. MariaDB is a cleaner, simpler system that is (IMO) easier to learn and easier to manage effectively than many other database systems.
Lower hardware requirements. After migrating to MariaDB from another database software system, we find that our hardware needs have substantially decreased.
MariaDB support is very responsive. It's like they actually care. On the few occasions we've run into technical issues, support has always come through with what we needed. Once it was showing me a relatively new feature the server supported that I wasn't aware of, that, once I was able to properly make use of it helped me resolve a serious production performance issue.
Architectural flexibility. As an example, the ready availability of synchronous (Galera) versus asynchronous replication schemes without being locked into one of the other by enormous technical complexity or punitive licensing, allows the customer to find what really works best for their needs.
It would be great if Coveo 6 allowed you to rebuild indexes from a certain subtree instead of needing to rebuild the entire tree to see changes. This functionality was added in Coveo 7 and is very useful.
In Coveo 6, integration with Sitecore is more difficult than one would expect. This integration is much improved in Coveo 7.
I have seen cases where an exception thrown when crawling a specific document will cause the indexing to stop completely. I believe this only happens in implementations using custom faceting but it could be handled more efficiently if the trouble document was skipped and the indexing could continue.
Relevancy ranking editor is good but not as powerful as GSA. GSA offers a self-learning scorer which automatically analyzes user behavior and the specific links that users click on for specific queries to fine tune relevance and scoring.
We've ran into issues on multiple clients with Sitecore items being indexed multiple times in Sitecore 7 and Coveo 7. The fix Coveo suggested was to upgrade our Sitecore version and Coveo but unfortunately this didn't resolve our issue. After months of testing we were finally able to resolve this by implementing our own CoveoItemCrawler to get around the issue (based on https://developers.coveo.com/display/public/SC201404/Items+in+the+Same+Language+Gets+Indexed+Multiple+Times;jsessionid=3C1A2AE33540E0A0B8BB52BA3A64AF70).
Integration with RabbitMQ in Coveo 7 seems error prone. We often see the error "The AMQP operation was interrupted" and on occasion, need to restart the Coveo service to get this operating again. In some extreme cases, we have also had to restart the server because of issues when attempting to restart the Coveo service.
Driver Support - Some third party applications use database drivers that cause unexplained slowness with MariaDB. This can be worked around by using the MySQL drivers, but it's not clear what causes the problem in the first place.
Support - While online communities are helpful in diagnosing problems, there isn't as much professional documentation/support available for MariaDB as some of the other major database options.
Data Visualization - It would be helpful if there were more built in options for analyzing statistics and generating reports.
MariaDB is very usable and stable to be used in production settings as an alternative to MySQL. The shortcomings of SQL are present but well understood in the community, and if the decision were to be made again, I would choose MariaDB over MySQL on future projects.
We have launched several inquiries to MariaDB support and they have always responded very quickly and have not been tutoring for the duration of the incident/problem.
Likewise, they want to hold constant meetings with the client to get their opinion as well as how they can help.
I see a very human support and concerned about the customer.
MariaDB stacks up the the competition just fine. Due to is ture open source nature we do not have to worry about licencing and spending money on nothing. Moreover, MariaDB does everything that we need to get done. We can run data that is a million rows or many smaller projects on the same environment with little overhead. One of the best features that MariaDB has is the ability of backup or dump data to standard text sql statements. That was one of the reasons why we choose MariaDb because it makes backups or transferring data a snap
Quick to find things in a massive database when needed.
Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
Coveo is not always the most useful but does its job when general information is needed.
