What users are saying about
1 Ratings
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Score 7 out of 100
7 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Crestron Fusion

If you are using a lot of Crestron equipment in your environment you really do need to deploy this management software
Mark Fitzgerald | TrustRadius Reviewer

Teem by iOFFICE

Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that
Charles Klausen | TrustRadius Reviewer

Pros

Crestron Fusion

  • Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
  • It has a decent ui and is easy to group and find assets. We arrange things by classroom.
Mark Fitzgerald | TrustRadius Reviewer

Teem by iOFFICE

  • Flexibility
  • Support tickets from room
  • Room tracking data
Anonymous | TrustRadius Reviewer

Cons

Crestron Fusion

  • It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
  • It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.
Mark Fitzgerald | TrustRadius Reviewer

Teem by iOFFICE

  • More direct integration with Microsoft tools such as Teams and Outlook.
  • Functionality more akin to special events check-in that can be used when necessary.
Anonymous | TrustRadius Reviewer

Support Rating

Crestron Fusion

No score
No answers yet
No answers on this topic

Teem by iOFFICE

Teem by iOFFICE 9.8
Based on 5 answers
They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.
Charles Klausen | TrustRadius Reviewer

Alternatives Considered

Crestron Fusion

We had several competitors to Crestron and in part because of Fusion and because of their DMPS line we have standardized on their products. Having this level of standardization really helped us have a much more solid solution. We have brought down our incidents from 90 per month to under ten.
Mark Fitzgerald | TrustRadius Reviewer

Teem by iOFFICE

Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!
Anonymous | TrustRadius Reviewer

Return on Investment

Crestron Fusion

  • Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
  • It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.
Mark Fitzgerald | TrustRadius Reviewer

Teem by iOFFICE

  • Everything has been great so far. We have been extremely happy with the investment.
Zack Hahn | TrustRadius Reviewer

Pricing Details

Crestron Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Teem by iOFFICE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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