Crestron Fusion vs Teem by iOFFICE

Likelihood to Recommend

The Crestron Fusion software is best for a site that has a Crestron Programmer onsite to configure and maintain said system. It works well but needs to have someone keep up on changes or additions. Any environment where you don't have a Crestron expert onsite could be cost prohibitive, as your data would be inaccurate after every upgrade, unless you built the cost into the upgrade

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Verified User

Engineer in Information Technology

Education Management Company, 501-1000 employees

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Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that

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Charles Klausen

Manager, IT Help Desk

UpserveInformation Technology & Services, 201-500 employees

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Pros

Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
It has a decent ui and is easy to group and find assets. We arrange things by classroom.

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Mark Fitzgerald

Adjunct Professor

Boise State UniversityHigher Education, 1001-5000 employees

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Flexibility
Support tickets from room
Room tracking data

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Verified User

Manager in Information Technology

Computer Software Company, 201-500 employees

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Cons

It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.

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Mark Fitzgerald

Adjunct Professor

Boise State UniversityHigher Education, 1001-5000 employees

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More direct integration with Microsoft tools such as Teams and Outlook.
Functionality more akin to special events check-in that can be used when necessary.

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Verified User

Manager in Information Technology

Sporting Goods Company, 501-1000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Crestron Fusion Editions & Modules

—

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$80 per desk per year

Teem by iOFFICE Editions & Modules

Edition

Desk Booking	$80.00¹
Lobby	$1,000.00²
Room Booking - Basic Plan	$150.00³
Room Booking - Professional Plan	$250.00³
Room Booking - Enterprise Plan	Custom Pricing

per desk per year
per reception device per year
per room per year
none

Additional Pricing Details

—

Support Rating

No score

No answers yet

No answers on this topic

Teem by iOFFICE 9.8

Based on 5 answers

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

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Charles Klausen

Manager, IT Help Desk

UpserveInformation Technology & Services, 201-500 employees

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Alternatives Considered

At the time Crestron fusion was the only software that would integrate well with the Crestron systems. Since we are fully Crestron site we needed a program that would help us to maintain and monitor all things Crestron.

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Verified User

Engineer in Information Technology

Education Management Company, 501-1000 employees

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Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!

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Verified User

Employee in Information Technology

Consumer Services Company, 51-200 employees

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Return on Investment

Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.

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Mark Fitzgerald

Adjunct Professor

Boise State UniversityHigher Education, 1001-5000 employees

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Everything has been great so far. We have been extremely happy with the investment.

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Zack Hahn

Systems Administrator

Smithville FiberTelecommunications, 201-500 employees

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Crestron Fusion vs Teem by iOFFICE

Crestron Fusion

Teem by iOFFICE

Attribute Ratings

Likelihood to Recommend

Crestron Fusion

Teem by iOFFICE

Support Rating

Crestron Fusion

Teem by iOFFICE

Pros

Cons

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Crestron Fusion Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Teem by iOFFICE Editions & Modules

Edition

Additional Pricing Details

Support Rating

Alternatives Considered

Return on Investment

Add comparison