We selected Critical Mention and are trapped in a contract with them we can't use. We ended up having to go with another software that does what we need. Grateful that the other company allowed a trial period to ensure that it did have the components we needed. At a …
It provides both free and premium and you can also add a portfolio, other media links, and website. It also verifies its members like popular apps like Facebook, Twitter, and Instagram [do]. It increases your visibility on google search for free like I use it.
Critical Mention has an excellent TV coverage solution in the marketing or communication industry. More so, helps us identify or see the comments in most of the social sites mentions, and gives the allowance of positively responding to them. The integration with Google, for the …
TV Eyes seems to be the biggest competitor to Critical Mention, but we've found that it's just not quite as intuitive or simple to track specific media hits. We keep going back to Critical Mention year after year because it does the job we need it to do to track broadcast TV …
I am not one to bash a competition product, but I have used several other similar products from different vendors. It has mostly been a disaster. Poor customer service to poor software interface has led me to Critical Mention. It's the first time I have ever stayed with a …
I initially selected Critical Mention because of it's DIY, quick, easy, and intuitive monitoring platform which tracks the most TV outlets in the industry. I stay with Critical Mention because of its customer service.
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Chose Critical Mention
We previously used a company called TV Eyes for our media monitoring. When a big event happened and their system was down, we were very disappointed. The disappointment was compounded by their reaction and customer service. They never offered to help fix it or offered an …
Both Cision and Meltwater are over price and undervalued in our opinion. They both cost more and provide less. If Critical Mention makes a few changes to their software and expands its online offer and social media tracking both of these software companies would be obsolete. …
I honestly do not know of any other alternatives to Critical Mention that I have personally used in a professional capacity. The only one that I am aware of is TYeye and from what I have heard about the platform from colleagues is that Critical Mention is a much better and …
Burrelles is confusing and outdated. Critical Mention works on the side of the account team and understands our needs better. I was able to share hundreds of outlets that I wanted to be included in my online search and Critical Mention added all of them in less than a day I was …
I've used TVEyes in the past. I like it because it's easier to point out national media hits with their search options. You can also search for key words in a given time period.
Before Critical Mention, I utilized VMS for similar projects and there is simply no comparison between the two platforms. While VMS reported similar results, it did not include the same post-production features as Critical Mention and the lack of self-service functionality was …
Critical Mention offers a different value than Radian6. Radian6 helped my client achieve the monitoring that they required, but it didn't capture the news segments like Critical Mention was able to.
I did not select Critical Mention, it was what was made available to me by my employer. Although I like Critical Mention, I prefer Cision because I'm more familiar with it.