CrossKnowledge Learning Suite vs Lessonly

• CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
• CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
• CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.

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• Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise
• Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard.
• Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well.

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• As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
• It is immensely difficult to set up learning events and managing invitations to learners
• Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible

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• Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%.
• The Events function lacks some features that are more built out in other platforms.
• Reporting interface has a bit of a learning curve, but overall isn't bad.

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• It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system

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• We've had an increase in quality overall as a company, as we are able to continually train our employees outside of our New Hire Training program.
• We've seen stronger communication as we are able to send out material to our stylists about products, policies, procedures, etc. and they are able to provide us with feedback. After all, it is their tool for learning and we want to know the best way to provide that information to our Team Members.

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