CS PracticeWorks Software vs Lighthouse 360

• Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
• Imaging - we also implement Kodak Imaging through PW and it is great.
• Overall layout is easy to use.

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• If there is an opening within 2 days they send out text messages to get the openings filled
• Love how you can set the time frame for all reminders, cell, text and emails to be sent out
• The templets that we can use to send out to patients about using year end benefits or to notify the patients of a promotion are great - I love how we can change the wording to work for us

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• The patient handouts such as treatment plans and billing are very outdated looking.
• Buggy at times
• Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.

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• The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
• The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
• We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.

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• PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
• PracticeWorks tracks treatment needed.
• PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.

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• Keeping our schedule is a huge success
• Keeping our patients informed of our office specifics is another area of success
• Love how easy it is to respond to a patient regarding a text

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