CS PracticeWorks Software vs. Lighthouse 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CS PracticeWorks Software
Score 7.0 out of 10
N/A
Carestream Dental offers CS PracticeWorks Software, a scheduling and payment management platform for dentist offices.N/A
Lighthouse 360
Score 7.4 out of 10
N/A
Lighthouse 360 is a dental practice management software acquired by Yodle, then by Web.com in 2016, and then again by Henry Schein in March 2019.N/A
Pricing
CS PracticeWorks SoftwareLighthouse 360
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CS PracticeWorks SoftwareLighthouse 360
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CS PracticeWorks SoftwareLighthouse 360
Top Pros
Top Cons
User Ratings
CS PracticeWorks SoftwareLighthouse 360
Likelihood to Recommend
7.0
(1 ratings)
7.0
(2 ratings)
User Testimonials
CS PracticeWorks SoftwareLighthouse 360
Likelihood to Recommend
Carestream Dental
PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.
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Henry Schein
Truly love and appreciate the templets that we can use to send out office specific emails - Also the openings on a schedule notifications are great to get the schedule full - we use it daily!
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Pros
Carestream Dental
  • Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
  • Imaging - we also implement Kodak Imaging through PW and it is great.
  • Overall layout is easy to use.
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Henry Schein
  • templates for email campaigns
  • minimal glitches
  • good customer service
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Cons
Carestream Dental
  • The patient handouts such as treatment plans and billing are very outdated looking.
  • Buggy at times
  • Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.
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Henry Schein
  • The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
  • The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
  • We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.
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Alternatives Considered
Carestream Dental
We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.
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Henry Schein
Lighthouse does not offer as many features as NexHealth which is why we are making the switch to NexHealth currently. Solutionreach was not as good as Lighthouse.
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Return on Investment
Carestream Dental
  • PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
  • PracticeWorks tracks treatment needed.
  • PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.
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Henry Schein
  • Keeping our schedule is a huge success
  • Keeping our patients informed of our office specifics is another area of success
  • Love how easy it is to respond to a patient regarding a text
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