Cvent Onsite Solutions vs. Eventzilla

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel

Incentivized

If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.

Incentivized

• Allows a smoother process for attendees
• Allows our staff more time to focus on other onsite tasks during the conference
• Shifts to more of a digital process rather than relying on paper/by hand check ins

Incentivized

• Managing registration and attendees.
• Creating landing pages, registration pages and promoting them.
• Automates waitlisting and approvals.
• Live streaming and polling.
• Internal in-built payment processor.

• Pricing. If we can get lower pricing, we can use for more events.
• Buying our own on-site kits vs having Cvent team needing to be onsite.

Incentivized

• Customization features for emails could be improved since most are automated reminders.
• Sometimes too difficult to create a simple event with loads of choices available. Many times we simply want to create a normal event without much hassle.

Incentivized

Had a very good experience using this feature to track attendance and see real time data

Incentivized

As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased

Incentivized

The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.

Incentivized

Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.

Incentivized

My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us

Incentivized

Eventzilla is a budget-friendly tool and has a very dynamic pricing model. You only pay for the features you use.

• It allows our organization to lower overtime pay to employees who needed to stay at the registration area
• Allows us to allocate our resources to other functions that bring in revenue
• Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization

Incentivized

• We use it for internal events, so mostly our ownemployees join the events. These are usually fun events, so ROI is not expected.
• Most of the times, we are simply organizing recreational events for our employees, so it boosts the morale of the participants to have a proper organized setup for the events they attend.

Incentivized