19 Ratings
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Score 7.9 out of 100
137 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

RegOnline by Cvent (Discontinued)

RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
Casey Kyler-West | TrustRadius Reviewer

Formstack Forms

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

RegOnline by Cvent (Discontinued)
Formstack Forms
8.0
Survey templates
RegOnline by Cvent (Discontinued)
Formstack Forms
7.7
Themes
RegOnline by Cvent (Discontinued)
Formstack Forms
7.0
Custom logo/branding
RegOnline by Cvent (Discontinued)
Formstack Forms
9.2

Survey Content

RegOnline by Cvent (Discontinued)
Formstack Forms
8.8
Changes to live survey
RegOnline by Cvent (Discontinued)
Formstack Forms
8.9
Question design help
RegOnline by Cvent (Discontinued)
Formstack Forms
8.0
Multiple question types
RegOnline by Cvent (Discontinued)
Formstack Forms
9.5

Survey Logic

RegOnline by Cvent (Discontinued)
Formstack Forms
9.4
Survey logic flexibility
RegOnline by Cvent (Discontinued)
Formstack Forms
9.4

Survey Reporting & Analytics

RegOnline by Cvent (Discontinued)
Formstack Forms
9.3
Response tracking
RegOnline by Cvent (Discontinued)
Formstack Forms
10.0
Data export
RegOnline by Cvent (Discontinued)
Formstack Forms
9.6
Standard reports
RegOnline by Cvent (Discontinued)
Formstack Forms
9.4
Custom reports
RegOnline by Cvent (Discontinued)
Formstack Forms
7.4
Analytics
RegOnline by Cvent (Discontinued)
Formstack Forms
10.0

Survey Administration & Security

RegOnline by Cvent (Discontinued)
Formstack Forms
8.5
Access controls
RegOnline by Cvent (Discontinued)
Formstack Forms
8.2
Compliance
RegOnline by Cvent (Discontinued)
Formstack Forms
8.9

Survey Distribution

RegOnline by Cvent (Discontinued)
Formstack Forms
8.0
Vendor-offered crowdsourcing
RegOnline by Cvent (Discontinued)
Formstack Forms
8.0
Respondent restrictions
RegOnline by Cvent (Discontinued)
Formstack Forms
8.0

Pros

RegOnline by Cvent (Discontinued)

  • RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
  • Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
  • The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
Anonymous | TrustRadius Reviewer

Formstack Forms

  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Patrick Stephens | TrustRadius Reviewer

Cons

RegOnline by Cvent (Discontinued)

  • You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
  • RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
  • It isn't easy to get in touch with support.
Anonymous | TrustRadius Reviewer

Formstack Forms

  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Josh Summerhays | TrustRadius Reviewer

Likelihood to Renew

RegOnline by Cvent (Discontinued)

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

Usability

RegOnline by Cvent (Discontinued)

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 10.0
Based on 3 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

Support Rating

RegOnline by Cvent (Discontinued)

RegOnline by Cvent (Discontinued) 10.0
Based on 1 answer
We've never had an issue they couldn't resolve in one phone call.
Anonymous | TrustRadius Reviewer

Formstack Forms

Formstack Forms 8.0
Based on 4 answers
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Anonymous | TrustRadius Reviewer

Implementation Rating

RegOnline by Cvent (Discontinued)

No score
No answers yet
No answers on this topic

Formstack Forms

Formstack Forms 10.0
Based on 2 answers
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

Alternatives Considered

RegOnline by Cvent (Discontinued)

The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
Casey Kyler-West | TrustRadius Reviewer

Formstack Forms

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

Return on Investment

RegOnline by Cvent (Discontinued)

  • Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
  • The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.
Anonymous | TrustRadius Reviewer

Formstack Forms

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

Screenshots

RegOnline by Cvent (Discontinued)

Pricing Details

RegOnline by Cvent (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RegOnline by Cvent (Discontinued) Editions & Modules

Additional Pricing Details

Formstack Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Forms Editions & Modules

Edition
Silver$591
Gold$991
Platinum$2491
EnterpriseContact sales team
  1. per month
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Rating Summary

Likelihood to Recommend

RegOnline by Cvent (Discontinued)
8.0
Formstack Forms
7.4

Likelihood to Renew

RegOnline by Cvent (Discontinued)
Formstack Forms
9.1

Usability

RegOnline by Cvent (Discontinued)
Formstack Forms
10.0

Reliability and Availability

RegOnline by Cvent (Discontinued)
Formstack Forms
10.0

Support Rating

RegOnline by Cvent (Discontinued)
10.0
Formstack Forms
8.0

Implementation Rating

RegOnline by Cvent (Discontinued)
Formstack Forms
10.0

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