What users are saying about
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12 Ratings
19 Ratings
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Score 7.9 out of 100

Omnify

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12 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

RegOnline by Cvent (Discontinued)

RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
Casey Kyler-West | TrustRadius Reviewer

Omnify

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
Jen Weiss | TrustRadius Reviewer

Pros

RegOnline by Cvent (Discontinued)

  • RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
  • Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
  • The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
Anonymous | TrustRadius Reviewer

Omnify

  • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
  • Omnify's seems infinitely customizable to suit any need.
  • Omnify's web presence is simple to use to make a reservation.
  • Omnify can be customized to include pictures of your business, facility, etc.
Jeremy Cushman | TrustRadius Reviewer

Cons

RegOnline by Cvent (Discontinued)

  • You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
  • RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
  • It isn't easy to get in touch with support.
Anonymous | TrustRadius Reviewer

Omnify

  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
Anonymous | TrustRadius Reviewer

Usability

RegOnline by Cvent (Discontinued)

No score
No answers yet
No answers on this topic

Omnify

Omnify 8.3
Based on 6 answers
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
Kelly Sayre | TrustRadius Reviewer

Support Rating

RegOnline by Cvent (Discontinued)

RegOnline by Cvent (Discontinued) 10.0
Based on 1 answer
We've never had an issue they couldn't resolve in one phone call.
Anonymous | TrustRadius Reviewer

Omnify

Omnify 8.3
Based on 6 answers
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
Isabel Artigues | TrustRadius Reviewer

Alternatives Considered

RegOnline by Cvent (Discontinued)

The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
Casey Kyler-West | TrustRadius Reviewer

Omnify

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
Willow LeTard | TrustRadius Reviewer

Return on Investment

RegOnline by Cvent (Discontinued)

  • Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
  • The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.
Anonymous | TrustRadius Reviewer

Omnify

  • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
Jeremy Cushman | TrustRadius Reviewer

Screenshots

Pricing Details

RegOnline by Cvent (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RegOnline by Cvent (Discontinued) Editions & Modules

Additional Pricing Details

Omnify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Omnify Editions & Modules

Edition
Basic$49.001
Standard$99.001
Standard Extra$149.002
Plus$249.003
  1. for 5 team members per location
  2. for 10 team members per location
  3. for 20 team members per location
Additional Pricing Details
If you have more than 20 team members per location, please reach out to us.

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