RegOnline is part of the Cvent Event Cloud, a comprehensive software platform to help you plan, promote, manage and measure your meetings and events. It will be retired December 2019 and from April 2019 new customers will be onboarded to Cvent Event Management.
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Planning Center
Score 8.2 out of 10
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Planning Center in Carlsbad offers modular church management applications, providing CRM, tithe management, event registration and attendance, and volunteer resource scheduling.
$14
per month
Pricing
RegOnline by Cvent (Discontinued)
Planning Center
Editions & Modules
No answers on this topic
Calendar
14+
per month
Check-ins
14+
per month
Giving
14+
per month
Groups
14+
per month
Registration
14+
per month
Services
14+
per month
Offerings
Pricing Offerings
RegOnline by Cvent (Discontinued)
Planning Center
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Prices increase based on the number of members and attendees.
RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
Planning Center is incredibly helpful if you are in the business of putting on events, performances, or productions. In such situations, Planning Center will help you coordinate with a large group of people, clearly showing who is expected to do what during the order of a service. If you are planning a major event (a wedding service, a major birthday party, a work event, or any kind of production), Planning Center will foster both teamwork and clarity. The only scenario I can envision Planning Center not being helpful would be a more laissez-faire type of event, (like a "come and go" reception).
RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
I've not needed to use Planning Center support. In the few instances that I would have thought would "require support," tips and notices popped up on screen letting me know what was happening. There are very VERY few issues that I've found with Planning Center. The interface has been intuitive and powerful, so I've not needed to use their support service.
The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
At one point, I was presented with both Asana and Trello as helpful tools to facilitate teamwork and collaboration amongst a large group of people. However, when it comes to putting on productions/services/events, Planning Center just seemed to have everything we need. I have never really once given thought to moving on from Planning Center. I'm sure Asana and Trello have much to offer, and I did briefly consider the, but Planning Center (for what we needed) was a grand-slam, home run.
Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.
