Likelihood to Recommend The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
Read full review QRadar is very well suited on environments where there are not multiple tenants or domains, we do have success on this kind of scenario. IBM Security QRadar SIEM is less appropriate for environments with multiple tenants, specially when each tenant represent a different End Costumer (such as for MSSP companies), those environments require a high amount of rules and building blocks replications, since each tenant will have its own "BB definitions", servers, rules exception, etc. Also, some information, such as EPS count or EPS dropped are generated by QRadar's own log sources, which takes place on default domain, therefore users associated with different domain can not have access to those logs, even when the information is related to other domain's environment. For example, even if Event Collector 1 is associated to Domain A, the log informing its dropped EPS is generated by System notification, log source that must be associated to Default domain.
Read full review Pros Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server. Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc. Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage. Read full review Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action. Facilitates security incident investigation and forensic analysis. Provides a real-time view of security events, enabling immediate incident response. Can integrate with external threat intelligence sources to enrich data and improve threat detection. Enables the generation of detailed and customized reports. Read full review Cons GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great More options when storing passwords - especially for network based passwords Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on) Read full review Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources. While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete. IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting. Read full review Likelihood to Renew With the arrival of IBM Security QRadar SIEM at our company, we have a better vision of all the security needs that may arise, it is a very safe software to use that prevents threats from damaging our IT environment, it is impossible to change it for another software.
Read full review Usability A very special system to use without problems, the process is very genuine and does not require complicated procedures.
Read full review Support Rating Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Read full review Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
Read full review Alternatives Considered It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
Read full review IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
Read full review Return on Investment Decreased the probability of an external cyber attack to privileged accounts.. Management can control privileged account life cycle management more effectively Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse. Read full review Offense investigation was really helped in tackling the incidents. It was accurate and brief The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database Read full review ScreenShots CyberArk Privileged Access Management Screenshots