DataEQ vs. Interactions Digital Roots

DataEQ

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DataEQ	Score 8.3 out of 10	Enterprise companies (1,001+ employees)	BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.	N/A
Interactions Digital Roots	Score 6.0 out of 10	Enterprise companies (1,001+ employees)	Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing…	N/A

Pricing

DataEQ

Interactions Digital Roots

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
DataEQ	Interactions Digital Roots
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

No setup fee

Required

Additional Details

Enterprise focused solution, with pricing based on data volumes

Pricing is based on program scope. Please contact Digital Roots for pricing details.

More Pricing Information

Community Pulse
	DataEQ	Interactions Digital Roots
Top Pros	Pro Social media Pro Client service Pro Easy to use	Pro Google chrome Pro Ease of access Pro Personal emails
Top Cons	Minus Friendly system Minus User friendly system Minus Search filters	Minus Company information Minus User friendly Minus Friendly interface

Best Alternatives
	DataEQ	Interactions Digital Roots
Small Businesses	Simplify360 Score 7.8 out of 10	Simplify360 Score 7.8 out of 10
Medium-sized Companies	Emplifi Social Marketing Cloud Score 8.9 out of 10	Emplifi Social Marketing Cloud Score 8.9 out of 10
Enterprises	Emplifi Social Marketing Cloud Score 8.9 out of 10	Emplifi Social Marketing Cloud Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DataEQ	Interactions Digital Roots
Likelihood to Recommend	8.3 (4 ratings)	- (0 ratings)

User Testimonials
	DataEQ	Interactions Digital Roots
Likelihood to Recommend	BrandsEye If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool. Edith Londekile Ngcobo Social Media Manager, Content Curator, Producer Read full review	Interactions No answers on this topic
Pros	BrandsEye Reporting Customer support Verified User Anonymous Read full review	Interactions No answers on this topic
Cons	BrandsEye A super-lite "budget" account option for short-term projects. Leonie Mollentze Owner Read full review	Interactions No answers on this topic
Alternatives Considered	BrandsEye The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye. Jeffrey Denning Community Manager & Social Media Analyst Read full review	Interactions No answers on this topic
Return on Investment	BrandsEye As I have only been using the software for approximately 3 weeks it is difficult to say. Verified User Anonymous Read full review	Interactions No answers on this topic
ScreenShots	DataEQ Screenshots	Interactions Digital Roots Screenshots