35 Reviews and Ratings
1 Reviews and Ratings
Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.Incentivized
It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.Incentivized
Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.Incentivized
Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.It is quick to deploy and most of our customers start using the solutions in less than a week.Very intuitive which makes training our customer easy and causes few support calls.Incentivized
The main drawback of Daylite is that it becomes slow on its iOS mobile devices.Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.Incentivized
In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.Nothing else to complain about, maybe it can be made cheaper?Incentivized
Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.Incentivized
The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!Incentivized
Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendarwith Apple Calendar so that I can never leave behind any updates of thefuture. Moreover, it keeps on updating its feature for giving better services.Incentivized
Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.Incentivized
Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.Incentivized
It really filled a gap in the market where small business could not afford expensive CRM solutions.As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.Incentivized