What users are saying about
4 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Defender

Defender is appropriate for access a company's environment when not on site. It may not be appropriate for users that are only working on site.
Anonymous | TrustRadius Reviewer

Okta Customer Identity

It does what it does really well: a single sign-on for customer identity. It's easy to implement and this is the second org at which I"ve used it. However, it does tend to kick you out—we called it "getting okta'd"—very randomly. This can be difficult when on a call with a client.
Anonymous | TrustRadius Reviewer

Pros

Defender

  • Fast to connect
  • Easy to use
  • Doesn't slow down my computer
Anonymous | TrustRadius Reviewer

Okta Customer Identity

  • Easy registration process
  • Creating an identity and provisioning to required application
  • Easy termination and access shut off.
Sharan YV | TrustRadius Reviewer

Cons

Defender

  • Remove the need to enter Windows password
  • Sensitive to interruptions in internet connectivity
Anonymous | TrustRadius Reviewer

Okta Customer Identity

  • Load speed.
  • Lack of ability to adjust app size.
Anonymous | TrustRadius Reviewer

Support Rating

Defender

No score
No answers yet
No answers on this topic

Okta Customer Identity

Okta Customer Identity 7.0
Based on 3 answers
I haven't used it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Defender

Bomgar is much easier to set up & there is only one step when connecting while Defender takes a few steps.
Anonymous | TrustRadius Reviewer

Okta Customer Identity

Sailpoint, Oracle IDM Forgerock. and Jarain
Sharan YV | TrustRadius Reviewer

Return on Investment

Defender

  • Defender allows me to connect to the clients environment
  • Without Defender I would not be able to support my client
Anonymous | TrustRadius Reviewer

Okta Customer Identity

  • Ability to work more quickly and efficiently.
  • More user-friendly.
Anonymous | TrustRadius Reviewer

Pricing Details

Defender

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Okta Customer Identity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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