What users are saying about
50 Ratings
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Score 7.1 out of 100
21 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Tivoli Storage Manager ranks higher in 1 feature set: Data Center Backup

Data Center Backup

5.3

Dell Networker

53%
8.8

Tivoli Storage Manager

88%
Tivoli Storage Manager ranks higher in 10/14 features

Universal recovery

5.4
54%
9 Ratings
10.0
100%
1 Rating

Instant recovery

6.2
62%
22 Ratings
9.3
93%
3 Ratings

Recovery verification

6.6
66%
9 Ratings
9.0
90%
1 Rating

Business application protection

5.0
50%
9 Ratings
3.0
30%
1 Rating

Multiple backup destinations

3.2
32%
10 Ratings
10.0
100%
2 Ratings

Incremental backup identification

4.9
49%
11 Ratings
10.0
100%
2 Ratings

Backup to the cloud

5.3
53%
6 Ratings
N/A
0 Ratings

Deduplication and file compression

7.0
70%
10 Ratings
10.0
100%
2 Ratings

Snapshots

6.2
62%
9 Ratings
N/A
0 Ratings

Flexible deployment

3.0
30%
9 Ratings
N/A
0 Ratings

Management dashboard

5.0
50%
9 Ratings
8.0
80%
2 Ratings

Platform support

4.2
42%
9 Ratings
7.2
72%
3 Ratings

Retention options

5.2
52%
9 Ratings
10.0
100%
3 Ratings

Encryption

7.2
72%
7 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Tivoli Storage Manager is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Dell Networker and Tivoli Storage Manager are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

7.1

Dell Networker

71%
11 Ratings
9.0

Tivoli Storage Manager

90%
3 Ratings

Likelihood to Renew

1.0

Dell Networker

10%
1 Rating
1.0

Tivoli Storage Manager

10%
1 Rating

Usability

3.0

Dell Networker

30%
2 Ratings

Tivoli Storage Manager

N/A
0 Ratings

Support Rating

6.5

Dell Networker

65%
5 Ratings
8.3

Tivoli Storage Manager

83%
4 Ratings

Implementation Rating

1.0

Dell Networker

10%
2 Ratings

Tivoli Storage Manager

N/A
0 Ratings

Likelihood to Recommend

Dell Technologies

For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
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IBM

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
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Pros

Dell Technologies

  • Seamlessly integrates with DataDomain
  • Seamlessly integrates with vmWare for extremely fast VM backups
  • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
  • Integrates with a wide family of NAS solutions for NDMP backups
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IBM

  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
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Cons

Dell Technologies

  • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
  • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
  • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
  • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
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IBM

  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
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Pricing Details

Dell Networker

Starting Price

Editions & Modules

Dell Networker editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Tivoli Storage Manager

    Starting Price

    Editions & Modules

    Tivoli Storage Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Dell Technologies

      There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
      Read full review

      IBM

      Not required, company closed. TSM is not used in my current role at my current job.
      Read full review

      Usability

      Dell Technologies

      NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
      Read full review

      IBM

      No answers on this topic

      Support Rating

      Dell Technologies

      The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
      Read full review

      IBM

      The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
      Read full review

      Implementation Rating

      Dell Technologies

      How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
      Read full review

      IBM

      No answers on this topic

      Alternatives Considered

      Dell Technologies

      EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
      Read full review

      IBM

      Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.
      Read full review

      Return on Investment

      Dell Technologies

      • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
      • Restores and restore verification is very fast so you save some time there.
      • Costs are fairly high so an ROI may take some time vs a standard backup software.
      Read full review

      IBM

      • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
      • Very fast restores as the libraries have everything available online.
      • Ease of locating the necessary data to restore
      Read full review

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