DERDACK Enterprise Alert vs. Spyderbat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
ScoreĀ 10.0Ā outĀ ofĀ 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
Spyderbat
ScoreĀ 0.0Ā outĀ ofĀ 10
N/A
Spyderbat headquartered in Austin, Texas, is a cybersecurity startup designed for risk analysts to solve the problems arising from tracking security alerts manually. While mapping devices across the IT infrastructure, Spyderbat aims to weed out the false positives, identify breaches that are related and streamline the process of investigations. Spyderbat announced it raised $4.2 million in funding.N/A
Pricing
DERDACK Enterprise AlertSpyderbat
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
DERDACK Enterprise AlertSpyderbat
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Community Pulse
DERDACK Enterprise AlertSpyderbat
Top Pros

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Best Alternatives
DERDACK Enterprise AlertSpyderbat
Small Businesses

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Medium-sized Companies
Freshservice
Freshservice
ScoreĀ 8.7Ā outĀ ofĀ 10
Freshservice
Freshservice
ScoreĀ 8.7Ā outĀ ofĀ 10
Enterprises
Freshservice
Freshservice
ScoreĀ 8.7Ā outĀ ofĀ 10
Freshservice
Freshservice
ScoreĀ 8.7Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Ratings
DERDACK Enterprise AlertSpyderbat
Likelihood to Recommend
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
DERDACK Enterprise AlertSpyderbat
Likelihood to Recommend
Derdack
DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations.
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Spyderbat
No answers on this topic
Pros
Derdack
  • Self Managed On-Call scheduling for teams.
  • Ability to back track an alert and review the stages of escalation.
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Spyderbat
No answers on this topic
Cons
Derdack
  • More integrations with other ITSM vendors
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Spyderbat
No answers on this topic
Usability
Derdack
Very intuitive use, almost no training necessary.
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Spyderbat
No answers on this topic
Support Rating
Derdack
The best experience.
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Spyderbat
No answers on this topic
Alternatives Considered
Derdack
Cost of ownership was more than double in more than five years.
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Spyderbat
No answers on this topic
Return on Investment
Derdack
  • It supports us not to incur penalties of missed SLAs - clients and internal
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Spyderbat
No answers on this topic
ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App