Desk.com (discontinued) vs. Microsoft 365 Help Desk Ticketing System
Desk.com (discontinued) vs. Microsoft 365 Help Desk Ticketing System
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Microsoft 365 Help Desk Ticketing System | N/A | N/A | $49 one-time fee |
Desk.com (discontinued) | Microsoft 365 Help Desk Ticketing System | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Microsoft 365 Help Desk Ticketing System | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Microsoft 365 Help Desk Ticketing System | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Microsoft 365 Help Desk Ticketing System | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Microsoft 365 Help Desk Ticketing System | |
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Likelihood to Recommend | Discontinued Products | Veelead Solutions No answers on this topic |
Pros | Discontinued Products | Veelead Solutions No answers on this topic |
Cons | Discontinued Products | Veelead Solutions No answers on this topic |
Likelihood to Renew | Discontinued Products | Veelead Solutions No answers on this topic |
Usability | Discontinued Products | Veelead Solutions No answers on this topic |
Reliability and Availability | Discontinued Products | Veelead Solutions No answers on this topic |
Performance | Discontinued Products | Veelead Solutions No answers on this topic |
Support Rating | Discontinued Products | Veelead Solutions No answers on this topic |
Implementation Rating | Discontinued Products | Veelead Solutions No answers on this topic |
Alternatives Considered | Discontinued Products | Veelead Solutions No answers on this topic |
Return on Investment | Discontinued Products | Veelead Solutions No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |