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Top Rated
2064 Ratings
5 Ratings
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Score 9 out of 100

Jira Software

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Top Rated
2064 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Digital.ai Release (formerly XebiaLabs XL Release)

XL release fits very well when you need cross-team coordination in a release process where you want to coordinate an alpha or beta program with marketing as part of a major release process.
Kenneth Dick | TrustRadius Reviewer

Jira Software

Jira Software is a great software for multi-dimensional organizations to build tailor-made end-users products for different departments as per their needs. It has the ability to integrate and work within the environment of thousands of third-party applications, which makes it more suitable for different types of organizations and industries.
Masud Kamal | TrustRadius Reviewer

Pros

Digital.ai Release (formerly XebiaLabs XL Release)

  • Cross-team release workflow control using email, texts, scripts allow our release management to be truly a 360 process.
  • XL Release allowing our Jenkins toolchain to control the beginning of release trains which is very powerful.
  • XL release allows us to expose the business process flow for anyone to read direct at the source which runs the process instead of a separate vision.
Kenneth Dick | TrustRadius Reviewer

Jira Software

  • Agile software development management and micromanagement with Scrum and Kanban.
  • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
  • Agile and old-school bug tracking.
  • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
  • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
  • Powerful on-premise alternative for large companies.
  • You can mergen boards from different workflows!
  • Really free full edition for 10 users.
Dustin Ghia | TrustRadius Reviewer

Cons

Digital.ai Release (formerly XebiaLabs XL Release)

  • XL release is really only missing a consolidated calendar view where you can see the planned activity for the next month, it only knows about what is in progress.
Kenneth Dick | TrustRadius Reviewer

Jira Software

  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Jennifer Bland | TrustRadius Reviewer

Likelihood to Renew

Digital.ai Release (formerly XebiaLabs XL Release)

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 9.0
Based on 35 answers
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
Anonymous | TrustRadius Reviewer

Usability

Digital.ai Release (formerly XebiaLabs XL Release)

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 8.0
Based on 26 answers
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Elissa Bernstein | TrustRadius Reviewer

Support Rating

Digital.ai Release (formerly XebiaLabs XL Release)

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 8.6
Based on 41 answers
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Anonymous | TrustRadius Reviewer

Online Training

Digital.ai Release (formerly XebiaLabs XL Release)

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 8.0
Based on 1 answer
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Anonymous | TrustRadius Reviewer

Implementation Rating

Digital.ai Release (formerly XebiaLabs XL Release)

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 9.0
Based on 2 answers
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

Alternatives Considered

Digital.ai Release (formerly XebiaLabs XL Release)

XL release is simpler to configure and deploy to the organization than other change management platforms I have used. That simplicity has minor drawbacks requiring you to fit into a limited set of control methods but that exercise helped us simplify a needlessly onerous process.
Kenneth Dick | TrustRadius Reviewer

Jira Software

Jira Software integrates with other software platforms nearly as well as its competitors, such as Asana or ClickUp. However, it provides more advanced tools than ClickUp and Asana, allowing project managers to see the workload of their team members, manage burndown, and react to blockers that the team members run into.
Ryan McGarry | TrustRadius Reviewer

Return on Investment

Digital.ai Release (formerly XebiaLabs XL Release)

  • XL release has improved our consistency of release process, removing multiple days worth of manual status checking and coordination.
  • XL release has allowed us to increase the number of beta releases we can support due to simplifying our release actions.
Kenneth Dick | TrustRadius Reviewer

Jira Software

  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Alexander Delivlaev | TrustRadius Reviewer

Pricing Details

Digital.ai Release (formerly XebiaLabs XL Release)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digital.ai Release (formerly XebiaLabs XL Release) Editions & Modules

Additional Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jira Software Editions & Modules

Edition
FreeFree
Standard7.002
Premium14.002
EnterpriseContact Sales
  1. none
  2. Per User Per Month
  3. none
Additional Pricing Details

Add comparison