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Top Rated
2808 Ratings
9 Ratings
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Score 9.1 out of 100

Jira Software

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Top Rated
2808 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Digital.ai Release is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Jira Software is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.0

Digital.ai Release

90%
2 Ratings
8.6

Jira Software

86%
178 Ratings

Likelihood to Renew

Digital.ai Release

N/A
0 Ratings
9.0

Jira Software

90%
35 Ratings

Usability

9.0

Digital.ai Release

90%
1 Rating
5.5

Jira Software

55%
27 Ratings

Availability

Digital.ai Release

N/A
0 Ratings
5.3

Jira Software

53%
6 Ratings

Performance

Digital.ai Release

N/A
0 Ratings
8.0

Jira Software

80%
2 Ratings

Support Rating

4.0

Digital.ai Release

40%
1 Rating
8.8

Jira Software

88%
41 Ratings

Online Training

Digital.ai Release

N/A
0 Ratings
8.0

Jira Software

80%
1 Rating

Implementation Rating

Digital.ai Release

N/A
0 Ratings
9.0

Jira Software

90%
2 Ratings

Ease of integration

Digital.ai Release

N/A
0 Ratings
7.7

Jira Software

77%
8 Ratings

Likelihood to Recommend

Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

Mainly used in release management where all deployments are well managed and processed further based on the approval system. Complete enterprise-level solution with minor difficulties which need to be added to product improvement features. Integration with other CI-CD tools makes it easier to perform tasks in terms of release and deployments.
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Atlassian

The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Pros

Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

  • Cross-team release workflow control using email, texts, scripts allow our release management to be truly a 360 process.
  • XL Release allowing our Jenkins toolchain to control the beginning of release trains which is very powerful.
  • XL release allows us to expose the business process flow for anyone to read direct at the source which runs the process instead of a separate vision.
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Atlassian

  • Agile software development management and micromanagement with Scrum and Kanban.
  • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
  • Agile and old-school bug tracking.
  • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
  • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
  • Powerful on-premise alternative for large companies.
  • You can mergen boards from different workflows!
  • Really free full edition for 10 users.
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Cons

Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

  • Pagination of data - across tool.
  • User Roles Management API can be improved.
  • Case insensitive ID's are treated differently making user face login and access issues.
  • Dependency on Universal template/custom plugins creation should be reduced.
  • Code versioning of templates is very difficult.
  • Better error handling.
  • Futures Timeout Issues.
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Atlassian

  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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Pricing Details

Digital.ai Release

Starting Price

Editions & Modules

Digital.ai Release editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Jira Software

    Starting Price

    $10 per month

    Editions & Modules

    Jira Software editions and modules pricing
    EditionModules
    FreeFree1
    Standard7.002
    Premium14.003
    EnterpriseContact Sales4

    Footnotes

    1. none
    2. Per User Per Month
    3. Per User Per Month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

    No answers on this topic

    Atlassian

    While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
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    Usability

    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

    The tool is easy to use, easy to navigate and learn. Manages releases with proper approvals in a systematic manner. Though it needs minor improvements in terms of pagination (data loading), access management, but, overall the tool helps in increasing productivity and less time for production deployments.
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    Atlassian

    JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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    Support Rating

    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

    Support is not good at all. To this day, I have to mail my queries and their support site does not log in for me (me alone). But, upon contacting many times, no one helps with a proper response. Though good thing is, I get a proper response over mail too. But, being informative about the tool and not on the issues faced by users outside of the process to get support should also be addressed equally. Which is currently missing in support.
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    Atlassian

    Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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    Online Training

    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

    No answers on this topic

    Atlassian

    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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    Implementation Rating

    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

    No answers on this topic

    Atlassian

    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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    Alternatives Considered

    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

    XL release is simpler to configure and deploy to the organization than other change management platforms I have used. That simplicity has minor drawbacks requiring you to fit into a limited set of control methods but that exercise helped us simplify a needlessly onerous process.
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    Atlassian

    Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
    Read full review

    Return on Investment

    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

    • XL release has improved our consistency of release process, removing multiple days worth of manual status checking and coordination.
    • XL release has allowed us to increase the number of beta releases we can support due to simplifying our release actions.
    Read full review

    Atlassian

    • Jira has positively made our company's daily activities much better organized
    • With Jira we can track progress and follow up on tasks
    • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
    Read full review

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