TrustRadius

commercetools vs. Dokan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
commercetools
Score 8.0 out of 10
N/A
commercetools is an omnichannel eCommerce platform with additional functionality like point-of-sale through cloud deployment.N/A
Dokan
Score 9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
Pricing
commercetoolsDokan
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
commercetoolsDokan
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
commercetoolsDokan
Top Pros
Top Cons
Features
commercetoolsDokan
Online Storefront
Comparison of Online Storefront features of Product A and Product B
commercetools
9.1
2 Ratings
17% above category average
Dokan
6.8
1 Ratings
12% below category average
Product catalog & listings10.02 Ratings9.01 Ratings
Product management9.02 Ratings8.01 Ratings
Bulk product upload10.02 Ratings7.01 Ratings
Branding8.02 Ratings6.01 Ratings
Mobile storefront8.01 Ratings5.01 Ratings
Product variations10.02 Ratings5.01 Ratings
Website integration9.02 Ratings8.01 Ratings
Visual customization9.02 Ratings6.01 Ratings
CMS00 Ratings7.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
commercetools
8.0
2 Ratings
6% above category average
Dokan
5.0
1 Ratings
41% below category average
Abandoned cart recovery6.01 Ratings00 Ratings
Checkout user experience10.02 Ratings5.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
commercetools
10.0
2 Ratings
19% above category average
Dokan
-
Ratings
eCommerce security10.02 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
commercetools
8.0
2 Ratings
7% above category average
Dokan
9.0
1 Ratings
19% above category average
Promotions & discounts8.02 Ratings00 Ratings
Personalized recommendations8.02 Ratings00 Ratings
SEO8.02 Ratings9.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
commercetools
10.0
2 Ratings
25% above category average
Dokan
7.8
1 Ratings
0% above category average
Multi-site management10.02 Ratings00 Ratings
Order processing10.02 Ratings7.01 Ratings
Inventory management10.02 Ratings9.01 Ratings
Shipping10.02 Ratings8.01 Ratings
Custom functionality10.02 Ratings7.01 Ratings
Best Alternatives
commercetoolsDokan
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
commercetoolsDokan
Likelihood to Recommend
10.0
(2 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
commercetoolsDokan
Likelihood to Recommend
commercetools
Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Verified User
Anonymous
Read full review
weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
Verified User
Anonymous
Read full review
Pros
commercetools
  • Very good documentation
  • Stabile and scalable Microservice-Architecture
  • Cloud Native Platform
Matthias Steinforth | TrustRadius Reviewer
Matthias Steinforth
Managing Partner
Read full review
weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
Verified User
Anonymous
Read full review
Cons
commercetools
  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Verified User
Anonymous
Read full review
weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
Verified User
Anonymous
Read full review
Usability
commercetools
No answers on this topic
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
Verified User
Anonymous
Read full review
Support Rating
commercetools
No answers on this topic
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
Verified User
Anonymous
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Alternatives Considered
commercetools
Matthias Steinforth | TrustRadius Reviewer
Matthias Steinforth
Managing Partner
Read full review
weDevs
No answers on this topic
Return on Investment
commercetools
  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Verified User
Anonymous
Read full review
weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
Verified User
Anonymous
Read full review
ScreenShots

Dokan Screenshots

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