What users are saying about
2 Ratings
12 Ratings
2 Ratings
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Score 7.7 out of 100
12 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

DonorScape

DonorScape is well suited for wealth screenings when biographical information is in good form
Shelley Kardon | TrustRadius Reviewer

Salsa CRM

Well suited for sending mass emails or emails to certain groups, sending automated emails, collecting donations, and peer-to-peer communication. They have a good support team. I'm still figuring out how to best manage supporters, it's not as intuitive as I would like. I used to just manage all donor information on Google Sheets, and I still prefer Google Sheets.
Austin Johnson | TrustRadius Reviewer

Pros

DonorScape

  • Capacity rating
  • Philanthropic history
  • Board history
  • Career history
  • Real estate holdings
Charlie Houck | TrustRadius Reviewer

Salsa CRM

  • User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
  • Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
  • CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
  • Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.
Doris Parker | TrustRadius Reviewer

Cons

DonorScape

  • Ability to download large screenings easily.
  • Ability to interface with our CRM.
Shelley Kardon | TrustRadius Reviewer

Salsa CRM

  • When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
  • The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
  • Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DonorScape

No score
No answers yet
No answers on this topic

Salsa CRM

Salsa CRM 10.0
Based on 1 answer
It suits all of our needs.
Anonymous | TrustRadius Reviewer

Usability

DonorScape

No score
No answers yet
No answers on this topic

Salsa CRM

Salsa CRM 10.0
Based on 1 answer
You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
Anonymous | TrustRadius Reviewer

Support Rating

DonorScape

DonorScape 6.8
Based on 2 answers
DonorScape support has improved over the last few years. They are generally on point, but I have had my fair share of issues that have resulted in disrupted business processes. As of now, they are doing a fine job.
Charlie Houck | TrustRadius Reviewer

Salsa CRM

Salsa CRM 10.0
Based on 1 answer
Their tech support is very good and I am very pleased with it. They speak in non-techie lingo for my non-techie staff just as easily as they speak techie to me (a techie). I appreciate their quick turn around in time to answer our questions and the follow up to make sure their answer(s) helped.
Anonymous | TrustRadius Reviewer

Alternatives Considered

DonorScape

DonorScape appears to produce fewer false positives and format is user friendly.
Shelley Kardon | TrustRadius Reviewer

Salsa CRM

I have reviewed Salsa Engage and perhaps after our transition has taken place it might be a viable option versus using Constant Contact for internal and external correspondence.
Anonymous | TrustRadius Reviewer

Return on Investment

DonorScape

  • DonorScape has helped us positively identify prospects who have turned into donors.
  • DonorScape has helped us make business decisions on hiring based on the number of prospects we have identified.
Charlie Houck | TrustRadius Reviewer

Salsa CRM

  • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
  • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
  • We've sold more tickets to our fundraising events with an improved event management system.
Kalyn Hoffman | TrustRadius Reviewer

Screenshots

Pricing Details

DonorScape

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salsa CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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