Drawbridge (discontinued) vs. FullContact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Drawbridge (discontinued)
Score 7.6 out of 10
N/A
Drawbridge was a customer understanding and identity resolution tool, acquired by LinkedIn in 2019. Its features have been incorporated into LinkedIn Marketing Solutions, and the tool is no longer available standalone.N/A
FullContact
Score 8.0 out of 10
N/A
FullContact provides APIs to support individuals, businesses, and developers in managing and enhancing their contact and customer data. The APIs can be used to provide social profiles in an app, improve contacts in address books, enrich CRM information, or create highly personalized marketing campaigns.N/A
Pricing
Drawbridge (discontinued)FullContact
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Drawbridge (discontinued)FullContact
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Drawbridge (discontinued)FullContact
Top Pros

No answers on this topic

Top Cons
Best Alternatives
Drawbridge (discontinued)FullContact
Small Businesses
FullContact
FullContact
Score 8.0 out of 10
Yahoo DSP
Yahoo DSP
Score 6.5 out of 10
Medium-sized Companies
Yahoo DSP
Yahoo DSP
Score 6.5 out of 10
Yahoo DSP
Yahoo DSP
Score 6.5 out of 10
Enterprises
mParticle
mParticle
Score 7.6 out of 10
mParticle
mParticle
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Drawbridge (discontinued)FullContact
Likelihood to Recommend
2.0
(1 ratings)
8.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Drawbridge (discontinued)FullContact
Likelihood to Recommend
Discontinued Products
It is well suited for small, targeted advertisements. I see this happening on a large scale and it is difficult to keep departments/groups/units separate from the individual, so incorrect, inappropriate, or just wrong recommendations are made all the time. The scale of your project I think determines whether this will be useful. A team under ~30/40 people, should work great. Larger than that and wires will be crossed, quality will plummet, and expectations will not be met.
Read full review
FullContact Inc.
This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
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Pros
Discontinued Products
  • tracks browsing habits
  • makes personalized recommendations
  • tracks online activity
Read full review
FullContact Inc.
  • Sharing contacts.
  • Easy to edit.
  • Nice interface.
Read full review
Cons
Discontinued Products
  • well, it's tracking you, so that's a problem
  • IoT - connected to all smart devices
  • user interface is only for advanced users
  • can give incorrect and inappropriate links for setting
  • difficult to control broad settings
  • terrible customer support (what do you expect from LinkedIN)
Read full review
FullContact Inc.
  • Needs to allow for more than 50 business card transcriptions per month
  • Sometimes tries to merge contacts that are not the same person
  • Does not sync individual account with business account
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Likelihood to Renew
Discontinued Products
No answers on this topic
FullContact Inc.
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
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Usability
Discontinued Products
No answers on this topic
FullContact Inc.
Very easy to use online and great mobile app as well
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Reliability and Availability
Discontinued Products
No answers on this topic
FullContact Inc.
Automatically updates contacts daily
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Performance
Discontinued Products
No answers on this topic
FullContact Inc.
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
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Support Rating
Discontinued Products
No answers on this topic
FullContact Inc.
Their support is very responsive and friendly.
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In-Person Training
Discontinued Products
No answers on this topic
FullContact Inc.
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
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Online Training
Discontinued Products
No answers on this topic
FullContact Inc.
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
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Implementation Rating
Discontinued Products
No answers on this topic
FullContact Inc.
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
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Alternatives Considered
Discontinued Products
In hindsight, I wish we had picked any of the other options. Drawbridge is a letdown in cost, user ability, quality of service, and support. Though I have limited experience with the other software mentioned, they surely would not have been such a letdown - in so many areas, as Drawbridge is.
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FullContact Inc.
FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
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Scalability
Discontinued Products
No answers on this topic
FullContact Inc.
Easily updates contact information
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Return on Investment
Discontinued Products
  • Troubleshooting
  • no ROI as too much troubleshooting goes into each project
  • did not synchronize teams' needs
  • poor user interface
  • waste of time
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FullContact Inc.
  • Positive that the time is not spent updating individual phones.
  • Negative in that if someone alters a contact, it will need fixed.
  • Positive that users don't waste time calling wrong numbers.
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