What users are saying about
67 Ratings
1 Ratings
67 Ratings
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Score 8.6 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Drift

Drift makes it easy for us to feed the right information to the right people based on their intent, and it makes the whole experience simple and fast. It’s helped deliver the competitive advantage and brand experience we were striving for. If you’re not ready to innovate on the way you approach marketing, sales, and customer experience then it may not be for you.
Adrian Cohn | TrustRadius Reviewer

Qstream

Qstream is great when used for reinforcement of training conducted. Especially when that training is detailed or complex, Qstream will help to embed key concepts and drive adoption while ensuring reps are interacting.
Nick Saunders | TrustRadius Reviewer

Feature Rating Comparison

Sales Gamification

Drift
Qstream
7.3
Sales contest templates
Drift
Qstream
8.0
Custom sales contests
Drift
Qstream
5.0
Team competitions
Drift
Qstream
8.0
Contest flexibility
Drift
Qstream
6.0
Sales rep view
Drift
Qstream
8.0
Game notifications & updates
Drift
Qstream
7.0
Social competition / Game collaboration
Drift
Qstream
8.0
Sales performance reporting
Drift
Qstream
8.0

Pros

Drift

  • Chatbot builder. The new builder Drift recently came out with is very user-friendly and intuitive.
  • Integrations. We integrate Drift with Salesforce and Hubspot. After a lot of testing and mini failures, we finally figured it out and everything works seamlessly.
  • Content. Drift's marketing is the best out there, and I always draw inspiration from their "human" approach to our marketing content. As a customer, I am kept up to date on product releases as well as industry leader knowledge reports to keep our company's marketing relevant, helpful, and engaging.
Rachel Green | TrustRadius Reviewer

Qstream

  • Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition.
  • Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning.
  • Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused.
Nick Saunders | TrustRadius Reviewer

Cons

Drift

  • The all vertical work flow is tough to visualize at times. It gets a bit messy.
  • Getting a fair distribution of leads to all of the reps has been a struggle.
  • It can be tough to test in a timely matter.
Mike Thompson | TrustRadius Reviewer

Qstream

  • Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports.
  • Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits.
  • Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable.
Nick Saunders | TrustRadius Reviewer

Likelihood to Renew

Drift

No score
No answers yet
No answers on this topic

Qstream

Qstream 6.0
Based on 1 answer
Qstream is good in terms of gamification and driving adoption. However we are looking for a platform that supports content creation, ILT training as well as gamification. Qstream would meet only one of those criteria. We may still use them again if we are unable to find a compete platform in future
Nick Saunders | TrustRadius Reviewer

Usability

Drift

No score
No answers yet
No answers on this topic

Qstream

Qstream 7.0
Based on 1 answer
Qstream was easy for us to use and gain insights from. Feedback from sales leaders and reps was generally positive. Having greater flexibility about creating custom reports and streams would have increased the rating
Nick Saunders | TrustRadius Reviewer

Alternatives Considered

Drift

Like I mentioned earlier, looking at Drift's UI and how it handles chat requests, it may not fare well as a dedicated support-chat system like Intercom and Zopim. Of course, their value prop is conversational marketing and lead gen through automatic bot workflows. They're trying to do too many things - like Email Sequences and Account Based Marketing for example. It would be great to see data in 12 months on how that experiment of theirs is helping the customers.
Ankurman Shrestha | TrustRadius Reviewer

Qstream

Qstream was selected by default because it was offered by Growthplay as their preferred gamification and adoption tool. We have subsequently looked at acquiring Qstream for other initiatives and are in the process of evaluating options
Nick Saunders | TrustRadius Reviewer

Return on Investment

Drift

  • Drift has allowed us to capture more MQLs since we started using it.
  • Drift has increased customer satisfaction with our services since it enabled real-time support and communication with them.
  • Drift has allowed us to spend less time supporting users or replying to user questions, and spend more time on critical business issues, while maintaining the same level of support for our customers.
Anonymous | TrustRadius Reviewer

Qstream

  • Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field.
  • We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets.
  • More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often.
Nick Saunders | TrustRadius Reviewer

Pricing Details

Drift

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Qstream

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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