e-automate vs. Synchroteam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
e-automate
Score 9.9 out of 10
N/A
ECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A
Synchroteam
Score 0.0 out of 10
Small Businesses (1-50 employees)
Synchroteam Field Service Management solution Field service management software designed to help manage mobile workforces, streamlines business processes and optimize costs. Synchroteam features tracking, scheduling, dispatch, calendar, job management, reporting, CRM, Time tracking, invoicing and maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks Online and other SaaS solutions. Best For Synchroteam field service…
$31
per month per user
Pricing
e-automateSynchroteam
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
e-automateSynchroteam
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
e-automateSynchroteam
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
e-automateSynchroteam
Small Businesses
Method:CRM
Method:CRM
Score 9.2 out of 10
Method:CRM
Method:CRM
Score 9.2 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
e-automateSynchroteam
Likelihood to Recommend
9.1
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
e-automateSynchroteam
Likelihood to Recommend
ECI Software Solutions
ECI e-automate is a very stable on-prem application. The cloud version has yet to be tested and determined, but I have heard ok reviews. It is scalable for any size business to get started and then to add features; it functions as it should and is a robust tool with several features that can easily allow any entity to run their business.
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Synchroteam
No answers on this topic
Pros
ECI Software Solutions
  • Inventory control.
  • Technician tracking.
  • Quoting.
  • Integration with 3rd party software.
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Synchroteam
No answers on this topic
Cons
ECI Software Solutions
  • Allowing multiple, movable windows within the program so you can bounce between screens.
  • More friendly integration with third party apps.
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Synchroteam
No answers on this topic
Support Rating
ECI Software Solutions
Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
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Synchroteam
No answers on this topic
Alternatives Considered
ECI Software Solutions
Unfortunately, in the copy/print side of things, e-automate is the software to use, so our options were very limited when shopping around. When we decided to implement the IT side of the company, we didn't want to track the revenue, etc from the IT in a different application like Quickbooks, etc. so we had to make e-automate fit our needs.
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Synchroteam
No answers on this topic
Return on Investment
ECI Software Solutions
  • It has given us better insights into how our IT side is growing.
  • It took a lot of man-hours on our side to make it work for the IT side.
  • Inventory is still a very manual process.
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Synchroteam
No answers on this topic
ScreenShots

Synchroteam Screenshots

Screenshot of Schedule & DispatchScreenshot of Map view and Geolocation with GPS TrackingScreenshot of Mobile AppScreenshot of Connectors