eGain vs. Revenue.io
eGain vs. Revenue.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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eGain | N/A | eGain is a cloud-based customer engagement hub (CEH) used by contact centers to facilitate omnichannel sales and customer service. It includes call tracking, click to call, live chat and cobrowsing, social media customer service, email support ticket management, social offers, and a knowledgebase for agent enablement and/or customer self-service. It can be integrated with Cisco Unified Contact Center Enterprise to extend Cisco's voice capabilities with web self-service, chat, knowledgebase, and… | N/A | |
Revenue.io | N/A | Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that… | N/A |
eGain | Revenue.io | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
eGain | Revenue.io | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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eGain | Revenue.io | |||||||||||||||||||||
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Preview Dialer |
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Core Dialer |
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Call Follow-up and Quality Assurance |
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eGain | Revenue.io | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Dialpad Ai Sales Center Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eGain | Revenue.io | |
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Likelihood to Recommend | 7.0 (1 ratings) | 8.2 (13 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (2 ratings) |
Usability | - (0 ratings) | 9.0 (4 ratings) |
Availability | - (0 ratings) | 9.0 (1 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.0 (6 ratings) |
In-Person Training | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
eGain | Revenue.io | |
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Likelihood to Recommend | eGain Corporation | Revenue.io |
Pros | eGain Corporation | Revenue.io |
Cons | eGain Corporation | Revenue.io |
Likelihood to Renew | eGain Corporation No answers on this topic | Revenue.io |
Usability | eGain Corporation No answers on this topic | Revenue.io |
Reliability and Availability | eGain Corporation No answers on this topic | Revenue.io |
Performance | eGain Corporation No answers on this topic | Revenue.io |
Support Rating | eGain Corporation No answers on this topic | Revenue.io |
In-Person Training | eGain Corporation No answers on this topic | Revenue.io |
Implementation Rating | eGain Corporation No answers on this topic | Revenue.io |
Alternatives Considered | eGain Corporation | Revenue.io |
Scalability | eGain Corporation No answers on this topic | Revenue.io |
Return on Investment | eGain Corporation | Revenue.io |
ScreenShots | Revenue.io Screenshots |