Elastic Enterprise Search vs. Lucidworks Fusion

Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.

Incentivized

Very well suited for out of the box enterprise search applications.

• It's very easy to implement. The documentation is great and you can be up and running very quickly.
• It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
• Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.

Incentivized

• Signals feature to boost search results helps search relevancy
• Business Rules feature for tuning search results
• Query pipeline design gives great flexibility in application development

• Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
• Swiftype is very expensive, this makes it difficult for smaller companies to afford.

Incentivized

• Documentation can be improved

It is incredibly intuitive and so easy to use that business people can now complete functions that used to be limited to software developers only.

It has continued to improve over the years.

Google Search Appliance is no longer supported. Apache Solr is a popular, free open source solution, but it lacks a web crawler and is more difficult to configure and maintain.

Incentivized

IDOL seems to be a blackbox solution. Fusion is much more flexible with more features and options for developers to choose from.

• It has a positive impact as it helps traders and other users to seamlessly use applications.
• It has a positive ROI and we would know the results in time to come.

Incentivized

• Allowed us to move software developers from enterprise search to other customer focused applications due to built in signals processing and related popularity boosting out of the box.
• Enabled business experts to work directly with Fusion to influence search results and not be so dependent on developers.