Equips vs. MaintainX

Equips is great to handle multiple units at different locations and maintain stats. As for managing 3rd party vendors, Equips still puts some of the responsibility on me to respond to 3rd party invoices. This was well Managed when I first stared with Equips over 3 years ago. As of lately, this seems to be slacking on a bigger scale. Almost every time I make a service call for our color copiers, I later receive an invoice from the vendor, and an invoice-reminder from the vendor. This is currently an ongoing issue which concerns me about adding any more units in the future.

MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly

Incentivized

• Handles communication well.
• Easy to use portal.
• Quick response time.

• I still get invoices from the 3rd party vendor. Equips has inconsistent directions on how to handle this.

Equips is more affordable in comparison and we still get to use Ricoh through them.

MaintainX is easier to use, more flexible, and allows us to manage multiple work orders at once, and the mobile app makes it easier for our workers to see and manage their work orders for their shifts. goFMX was more dated, did not offer a mobile app, and much harder to manage the work orders

Incentivized

• We've saved money by switching to Equips.