Esker vs. VisibleThread VT Writer

Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.

Incentivized

Having used VisibleThread VT Writer for both internal knowledge base documentation and external communications, I would highly recommend it to any writer who wants to simplify their content. VisibleThread VT Writer makes content way more digestible for a wider audience. VisibleThread VT Writer is great at identifying passive voice, long sentences and complex words. It will ensure that whatever you write is simple enough that a young kid can read and understand your content.

Incentivized

• Esker makes automated invoice sending very easy
• Esker tracks the sending of documents & records whether or not the message was successful
• Esker offers various reports that can be very helpful
• Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere

Incentivized

• Provides a grade level for the complexity of your writing
• Quickly identifies long sentences and passive voice
• Provides alternatives to complex words

Incentivized

• We can't enter credit memos in Esker. Need to enter in SAP and then link.
• PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
• Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.

• More automation, other software in this space is able to completely rewrite content and even provide multiple iterations at once
• Ability to tailor results and desired output based on target audience, i.e. desired grade level might vary based on audience
• Would be nice if VT can start writing content based on bullet points, again more automation

Incentivized

Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.

Incentivized

They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with

Incentivized

I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.

Incentivized

VisibleThread VT Writer is better at identifying passive voice, run-on sentences and complex words and actually shows you where the problem in your writing is happening. Wordtune is better at providing suggestions or completely rewriting the content, which can save time but also doesn't give the user the ability to self-correct in the future.

Incentivized

• We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
• It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
• It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.

Incentivized

• It has made our content more readable
• It makes us sound relevant to our clients
• Ensures the content everyone writes is consistent

Incentivized