ExpandIT Field Service vs. Oracle Fusion Service
ExpandIT Field Service vs. Oracle Fusion Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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ExpandIT Field Service | N/A | ExpandIT Field Service software puts information at field technicians’ fingertips, and enables them to track key information, access up to date data, view a real-time overview of job related information, complete checklists and provide photographic proof of work completed. With field service management software organizations can streamline the order flow from field technician through to the accounting system and improve cash flow with faster billing. Using ExpandIT Field Service… | N/A | |
Oracle Fusion Service | N/A | Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
ExpandIT Field Service | Oracle Fusion Service | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ExpandIT Field Service | Oracle Fusion Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ExpandIT Field Service | Oracle Fusion Service | |
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Small Businesses | Method:CRM Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ExpandIT Field Service | Oracle Fusion Service | |
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Likelihood to Recommend | - (0 ratings) | 6.0 (89 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (9 ratings) |
Usability | - (0 ratings) | 10.0 (5 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (7 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (4 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Ease of integration | - (0 ratings) | 5.5 (11 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
ExpandIT Field Service | Oracle Fusion Service | |
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Likelihood to Recommend | ExpandIT No answers on this topic | Oracle |
Pros | ExpandIT No answers on this topic | Oracle |
Cons | ExpandIT No answers on this topic | Oracle |
Likelihood to Renew | ExpandIT No answers on this topic | Oracle |
Usability | ExpandIT No answers on this topic | Oracle |
Reliability and Availability | ExpandIT No answers on this topic | Oracle |
Performance | ExpandIT No answers on this topic | Oracle |
Support Rating | ExpandIT No answers on this topic | Oracle |
In-Person Training | ExpandIT No answers on this topic | Oracle |
Implementation Rating | ExpandIT No answers on this topic | Oracle |
Alternatives Considered | ExpandIT No answers on this topic | Oracle |
Scalability | ExpandIT No answers on this topic | Oracle |
Return on Investment | ExpandIT No answers on this topic | Oracle |
ScreenShots | Oracle Fusion Service Screenshots |