Expenzing Supplier Portal vs. Oracle WebCenter Portal

Well suited in scenarios where customer does not have any tool in place and wants to digitize the buyer as well as supplier experience. Especially helpful in scenarios where you need a common portal for all their suppliers Less appropriate in scenarios where customer is digitally matured and is looking for advance AI/ML capabilities

Incentivized

Based on my experience with Oracle WebCenter Portal, it is best suited for [Oracle's] existing customers who are already familiar with Oracle products but need to look for [a] specific topic in a broad sense. It is also suitable for people who are not Oracle customers yet but has industry experience and simply looking to enhance their Oracle knowledge and compare [it] with other products in the industry. I think it's less appropriate for people who are looking for answers to very specific technical questions for an Oracle product.

Incentivized

• It provides a self service portal where direct as well as indirect suppliers can update their profile, participate in contracts, submit PO acknowledgement and invoices
• Suppliers have complete visibility on their invoice status & payments

Incentivized

• Allows personalization integration
• Allows API integration
• Google search integration

Incentivized

• Overall look & feel and usability of the portal
• Need to bring is some RPAs and bots in place to automate the invoicing process and make it a touchless processing
• Should have the ability to validate supplier profile details

Incentivized

• Unexpected cryptic error messages.
• The site does not seem to have SSO capability as I have logged into my user account already, but it still can't verify at the Support page
• AI should be built into the portal to auto-assist when error occurs.

Incentivized

Expenzing Supplier Portal has a very lucrative pricing model and is essential for companies that are not completely matured in their digital procurement journey. Although I was not directly involved in the selection of this portal, what I really like about this tool is support provided to my suppliers and suppliers can complete all their sourcing and procurement activities from one single portal.

Incentivized

It's all comparable and very expensive.

Incentivized

• Increased spend under management
• More # of suppliers transacting electronically
• Reduced invoices in exceptions

Incentivized

• It's hard to calculate specifically the ROI Oracle WebCenter Portal had.
• After all, this is a portal for users to find information.
• This is a starting point for users to navigate, and it would be dependent on how far the users drill down to get the specific information they need to grow their business.

Incentivized