F5 BIG-IP Access Policy Manager (APM) vs. OpenText Identity and Access Management

I think that the platform is well suited to many Remote Access VPN solutions, but I also think there is a lot of room for improvement on the backend. If you are hoping to deploy your APM solution across many different datacenters or colos, it may not be the best choice for the final solution.

Incentivized

Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.

• SAML 2.0 identity federation support.
• Integrates with third-party SSO solutions.
• Bridging modern authentication and authorization (SAML, OAuth/OIDC) and classic authentication and authorization methods.
• Policy routing

Incentivized

• Good personnel/team
• Small company type customer service gives ease of access and sense of urgency

• There's some more advanced configurations within OAuth that I think could be fleshed out and easier to approach.
• There's a lot of things in F5 BIG-IP Access Policy Manager policies that I find myself recreating every policy. An easier way to copy objects from one to policy to another.

Incentivized

• Additional automation capabilities on the platform
• More configuration-driven approach
• Passwordless authentication

Integration with F5 BIG-IP systems that we plan to keep using for a while.

Incentivized

If F5 BIG-IP Access Policy Manager usability is fine it's not hard to use if you read the documentation but it does feel dated and could use a responsive design update to modernize user interface to current standards.

Incentivized

Product needs high level of customization to compete with other products in this space.

• Dedicated customer success manager and deployment manager
• 1-800-like 24/7 support
• Very responsive technical team

It is open platform so support is not good and than F5 and features visibility as not good as F5. F5 Set up and easy to use to admin console. Also have more feature visibility for load balancing, web server accelerator, application server ddos protection and WAF. F5 more efficient to handle concurrent request.

Incentivized

OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo

• Simplified our approach to company-wide VPN solutions greatly by allowing us to use a single product instead of multiple products like we had before
• Can handle 15000-20000 users at once with no issues
• Was able to configure to support users travelling with 4G connections on their laptops and accommodate constant changing IP addresses

Incentivized

• Support team has excelled and exceeded expectations
• Team has been nimble and flexible
• Costs continue to accelerate on lack of product featrures