Likelihood to Recommend Financial Edge is well suited for traditional day to day accounting, accounts payable, and related needs. Financial Edge dashboard does not provide a snapshot view of data that I have found are available through other platforms (like QBO). Read full review I gave this rating more from the standpoint that I enjoy using other bookkeeping platforms more than I enjoy QuickBooks Online Advanced. While QuickBooks Online Advanced is a solid platform that I have no issue working in, there are some areas that could be improved. The biggest of these areas is the overall design of the platform. I feel that when you first log in and are brought to the home screen, everything just looks cluttered.
Read full review Pros Financial edge is able to be customized in a way that fits our organization. Financial edge is able to provide reports to our end-users on budget versus actual account balances. Financial edge is able to handle a large volume of transactions with ease, having built-in capabilities for batching and balancing. Read full review It allows us to link to bank accounts in order to get up-to-date, real-time information, which is so important in today's lightning speed work world. The "canned" reports are excellent and allow for extreme customization also. This makes them very helpful to both me and my clients. The user interface for QuickBooks Online Advanced is easy to navigate and is intuitive for novices. The screens are well laid out and have cohesiveness on each screen to match tasks with others that match up well. Read full review Cons Customer service blames the customer, and never offers solutions other than "wait it out." I've always been told it's my computer, even though everyone else at my work has the same issues. Website is constantly "under maintenance" and it somehow never gets better. The Database View is outdated and glitchy. Honestly get rid of it. The Crystal Report is the only way to handle monthly recurring statements, and Financial Edge does not offer support for it anymore. Good luck figuring that out on your own. Read full review Proper advice in QuickBooks Online Pro for the usage if QuickBooks Online Advanced will be more efficient. More features and space in the app for organization of the self-created workflows. The stability of QuickBooks Online Advanced can still be better. There are still file-size issues and limitations on transactions and attributes of transactions. Steffen Jäschke Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
Read full review Likelihood to Renew QuickBooks Online Advanced is not like any other accounting software. With how great the software is now, I would definitely renew QuickBooks Online Advanced
Read full review Usability It's user friendly, when it wants to be.
Read full review QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job
Read full review Support Rating I would give this a zero if I could. Here's the deal. Once you request a chat with a representative, they immediately respond. So responsiveness: 10/10. However, they have a tendency to (always) tell you that whatever problem you're experiencing is your problem, not theirs. They offer no solutions and never take responsibility for their website malfunctioning
Read full review Online Training The online training was easy to follow and understand. The online training gave us the specific instructions to follow
Read full review Implementation Rating Need to make an option for non-profit organizations
Read full review Alternatives Considered Financial Edge is more economical than GuideStar, and more focused on the financial successes than simply the management of funds and general data.
Read full review I have not evaluated any yet. I have used QuickBooks since 2008 and I used Sage in the corporate environment before using QuickBooks. Honestly, I can't remember it because it was early 2000's. I thought about evaluating and looking because of the issues I've had with QuickBooks, but I haven't really investigated.
Read full review Return on Investment Like any enterprise software, there are costs/investments ahead of return. It isn't something you would implement without support. During the significant financial downturn, we were able to use FE to forecast trends and make budget adjustments easily. It transformed communication about forecasting and cuts with assurance. Read full review Positive - time and accuracy: Improved bank feeds with rules for automating categorization (expense account) of transactions. Negative - time and efficiency: Very slow response in data entry such as estimates, purchase orders, invoices, sales receipts, bills & bill payment, and even check writing. Negative - time and error correction: Payroll taxes and sales taxes remain in their own silos and are very difficult to correct OR wrong to correct with regular ledger and transaction entries. Negative - time and reporting: Customer activity cannot be tracked using deposits or JE'd transactions. Reporting and research require the use of transaction forms such as invoices, sales receipts, payments, and credit memos. As an example, the transaction register for a customer can be sorted by various parameters. A default is "All" transactions but does not include all transactions -- you have to select "All plus deposits" and you will also not see checks. This is about the same for Vendor activity, where deposits (e.g. refunds) will not show in the vendor's activity register. A vendor credit memo is required, then the refund can be pushed against that credit balance. The credit memo will appear in the vendor register, but a deposit will not. Read full review ScreenShots