Likelihood to Recommend Financial Edge is well suited for traditional day to day accounting, accounts payable, and related needs. Financial Edge dashboard does not provide a snapshot view of data that I have found are available through other platforms (like QBO). Read full review VAT returns are so simple to do. Just a click of a button and it produces a report for the period in concern. Submitting the return is then just a single click. The only thing I wish it would do is remind me when my VAT submissions are coming up so that I can avoid penalties.
Read full review Pros Financial edge is able to be customized in a way that fits our organization. Financial edge is able to provide reports to our end-users on budget versus actual account balances. Financial edge is able to handle a large volume of transactions with ease, having built-in capabilities for batching and balancing. Read full review Traceability - where you are spending. I started with a spreadsheet which had a column for 'electronics & computing' this captured everything from monthly software subscriptions to hardware and from light bulbs to dash cams. Sage has helped me streamline the spending. MTD - I am MTD compliant, although I do not need to be as my accountant is and they complete my HMRC submissions. It does mean that I have a contingency plan if I have to change this service. Debtor's - It is easy to be a busy fool and not realise that accounts are overdue. For a small business, the restriction in cash flow due to late paying clients is a killer. The dashboard feature helps with this. Read full review Cons Customer service blames the customer, and never offers solutions other than "wait it out." I've always been told it's my computer, even though everyone else at my work has the same issues. Website is constantly "under maintenance" and it somehow never gets better. The Database View is outdated and glitchy. Honestly get rid of it. The Crystal Report is the only way to handle monthly recurring statements, and Financial Edge does not offer support for it anymore. Good luck figuring that out on your own. Read full review I find it difficult to record journals in cloud accounting. Maybe I just don’t have the knowledge. It’s important to export all unrecorded sync bank transactions to Excel to send to clients to explain the payment receipts before being posted. This function is not available on the cloud and makes life harder, having to call out the transactions to clients over the phone. Read full review Likelihood to Renew I could not live without Sage Accounting, it has become an integral part of my everyday. The more I have used Sage Accounting the more I have fallen in love with it. I am excited to be part of this ever-evolving accounting system that has grown from strength to strength, making life easier is something Sage does so well.
Read full review Usability It's user friendly, when it wants to be.
Read full review Sage Accounting is built for the business owner/user and not the accountant, it therefore guides the user and thus detailed accounting knowledge and experience is not a necessarily a prerequisite . It offers a monthly price and therefore no significant up front spend and it tailorable to your business with useful dashboards that again you can tailor to instantly see what's important to you.
Read full review Reliability and Availability Sage Accounting availability is generally very good. They post messages which appear on users screen time to time, highlighting where functionality in a particular area is undergoing maintenance. More often than not, maintenance is completed in a timescale quicker than initially estimated by Sage. Where significant maintenance is required, Sage usually perform it overnight.
Read full review Performance Sage Accounting work quickly and performs well, I have never had an issue with it running slow. It integrates with other software swiftly, so no waiting for the screen to load. Error messages are only something I have had when I have done something wrong.
Read full review Support Rating I would give this a zero if I could. Here's the deal. Once you request a chat with a representative, they immediately respond. So responsiveness: 10/10. However, they have a tendency to (always) tell you that whatever problem you're experiencing is your problem, not theirs. They offer no solutions and never take responsibility for their website malfunctioning
Read full review The support is world class - never ever during 30 plus years in business I have received such helpful, knowledgeable and genuine support as I have from Sage. At Sage people matter and i can chat to someone safe in the knowledge that they will actually listen and assist. This also backed up by huge online portfolio of help and resources
Read full review In-Person Training Staff are always friendly, and patient, always work at a speed that suits you. You are never rushed, and In only a short time they seem to be able to help you make great strides. It has been a pleasure not a chore, learning how SAGE Accounting works and benefits me and the company.
Read full review Online Training I find the online training was very informative and they answered all my questions. I am also certified in Sage One and provided online training in the program which I have set up several people on and they love how it keeps them organized.
Debrah Burleigh CPB Platinum Certified Consultant and Certified Trainer in Sage 50 (Simply Accounting) and in Sage One
Read full review Implementation Rating The clients' business owner worked with Sage on implementation before I began working for them. After consultation with them it is clear the process was quickly performed and without complication. The key takeaway was that Sage is seen as a partner to the business. That said, it was always necessary to engage with an accountant such as myself to extract the best out of the software.
Read full review Alternatives Considered Financial Edge is more economical than GuideStar, and more focused on the financial successes than simply the management of funds and general data.
Read full review Sage Accounting is a simpler, more streamlined version of the more complex
Sage 50cloud Accounting . For a small, simpler company Sage Accounting is a much more cost-effective option. There are a few features that
Sage 50cloud Accounting has that Sage Accounting does not have (such as making e-payments and a few reports are unavailable) but it is still a very good product.
Read full review Contract Terms and Pricing Model The pricing structure is fair and offers good value for money. The billing is done through their online system and you can access your bills at any time. Most contacts only require 30 days' notice, so no need to feel tied in, although I can't imagine why you would want to leave Sage.
Read full review Scalability I do not consider Sage Accounting to be Sage's best product for scaling up business as its functionality for doing so is limited. Sage 50 Accounts or Sage Intaact are far more suited for this. I would evaluate very carefully the possible need in the future for scalability in the first instance before selecting software.
Read full review Professional Services Sage has always been extremely professional, and they continue to be professional in their dealings with me.
Read full review Return on Investment Like any enterprise software, there are costs/investments ahead of return. It isn't something you would implement without support. During the significant financial downturn, we were able to use FE to forecast trends and make budget adjustments easily. It transformed communication about forecasting and cuts with assurance. Read full review Sage One has allowed us to provided better customer service to all our clients. It has allowed us to provide a reasonable price accounting product to our customer who typically just have handwritten invoices, or Excel spreadsheets. Sage One has reduced the manual data entry that my team does on a monthly basis, which in turn allows us to have more time for our customers. Read full review ScreenShots Sage Accounting Screenshots