ReachOut Suite vs. Service Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ReachOut Suite
Score 0.0 out of 10
N/A
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Presented by the vendor as easy to use and packed with features, they say the ReachOut Suite lets field service managers and technicians perform their jobs faster and more efficiently. It is designed so users can…
$9
per month per user
Service Fusion
Score 8.2 out of 10
N/A
Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.
$99
per month
Pricing
ReachOut SuiteService Fusion
Editions & Modules
Standard
$9
per month per user
Premium
$15
per month per user
Ultimate
$25
per month per user
Enterprise
Contact Sales
Starter
$99.00
per month
Plus
$199.00
per month
Pro
$349.00
per month
Offerings
Pricing Offerings
ReachOut SuiteService Fusion
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ReachOut SuiteService Fusion
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
ReachOut SuiteService Fusion
Small Businesses
Kickserv
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Score 9.3 out of 10
Kickserv
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Score 9.3 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReachOut SuiteService Fusion
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
ReachOut SuiteService Fusion
Likelihood to Recommend
Fingent
No answers on this topic
Service Fusion
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
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Pros
Fingent
No answers on this topic
Service Fusion
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
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Cons
Fingent
No answers on this topic
Service Fusion
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
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Return on Investment
Fingent
No answers on this topic
Service Fusion
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
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ScreenShots