TrustRadius

Fiserv (First Data) - ICICI Merchant Services vs. Heartland Restaurant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 3.6 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Heartland Restaurant
Score 4.0 out of 10
N/A
Heartland Restaurant, from Global Payments company Heartland Payments, is a restaurant POS with advanced restaurant management features, including inventory controls, labor scheduling and management, customizable menus, online ordering payment integration and receiving, and detailed business health reporting.N/A
Pricing
Fiserv (First Data) - ICICI Merchant ServicesHeartland Restaurant
Editions & Modules
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Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant ServicesHeartland Restaurant
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Fiserv (First Data) - ICICI Merchant ServicesHeartland Restaurant
Top Pros

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Top Cons

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Best Alternatives
Fiserv (First Data) - ICICI Merchant ServicesHeartland Restaurant
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv (First Data) - ICICI Merchant ServicesHeartland Restaurant
Likelihood to Recommend
4.6
(7 ratings)
-
(0 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant ServicesHeartland Restaurant
Likelihood to Recommend
Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Read full review
Global Payments
No answers on this topic
Pros
Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid | TrustRadius Reviewer
Ruby Javaid
Chief Designer
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Global Payments
No answers on this topic
Cons
Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Verified User
Anonymous
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Global Payments
No answers on this topic
Alternatives Considered
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
Verified User
Anonymous
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Global Payments
No answers on this topic
Return on Investment
Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Read full review
Global Payments
No answers on this topic
ScreenShots