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Flowroute vs. Lumen Next-Generation SIP Voice Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flowroute
Score 6.3 out of 10
N/A
Flowroute, acquired by Intrado in 2019 and then by BCM One in 2022 is a SIP Trunking solution designed to make it easy to connect an existing PBX system or an analog/digital telephone adapter in a few simple steps. Customers can scale up or down with unlimited call capacity, while only paying for the minutes that are used. E911 is available as an add-on.
$0.01
Per Minute
Lumen Next-Generation SIP Voice Services
Score 7.6 out of 10
N/A
Lumen Next-Generation SIP Voice Services (formerly CenturyLink® Enterprise Voice SIP Services) provide Dedicated LD and/or Toll-Free Service using a SIP connection. These services leverage our network footprint in the U.S., EMEA and LATAM to provide more than a point solution for customers solving for operational and efficiency challenges. • Enterprise Long Distance • Enterprise Managed Messaging Service • Enterprise Toll Free • International Toll-Free Service (ITFS) •…N/A
Pricing
FlowrouteLumen Next-Generation SIP Voice Services
Editions & Modules
Domestic Inbound
$0.005
Per Minute
No answers on this topic
Offerings
Pricing Offerings
FlowrouteLumen Next-Generation SIP Voice Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FlowrouteLumen Next-Generation SIP Voice Services
Considered Both Products
Flowroute

No answer on this topic

Lumen Next-Generation SIP Voice Services
Verified User
Employee
Chose Lumen Next-Generation SIP Voice Services
In terms of comparisons between CenturyLink Enterprises Voice SIP and Flowroute would be the display and formats. In my opinion, CenturyLink has an easier format and can make a difference when it comes to inbound and outbound calls. Of course, every company has its pros and …
Top Cons

No answers on this topic

Best Alternatives
FlowrouteLumen Next-Generation SIP Voice Services
Small Businesses
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Score 9.2 out of 10
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Score 9.2 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
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Score 9.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
FlowrouteLumen Next-Generation SIP Voice Services
Likelihood to Recommend
10.0
(1 ratings)
7.3
(7 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
FlowrouteLumen Next-Generation SIP Voice Services
Likelihood to Recommend
BCM One
Works perfectly if you're using a DIY SIP VoIP system. Our phones were powered by Asterisk with Flowroute handling all of the actual SIP traffic. No issues whatsoever.
NL
Noah Lehmann-Haupt
Founder / Owner
Read full review
Lumen Technologies (formerly CenturyLink)
CenturyLink SIP is an acceptable solution if you have an on-prem PBX (ShoreTel, Mitel, etc) that accepts SIP. I have found a better solution is to run two different carriers through SD-WAN (such as Bigleaf or Velocloud MSR) and use a provider like BCMOne (formerly NexVortex) to manage the SIP.
SS
Scott Sundby
CTO (Chief Technical Officer)
Read full review
Pros
BCM One
No answers on this topic
Lumen Technologies (formerly CenturyLink)
  • Reliable service
  • Supports wide range of key features
  • They do have high levels of support where you can receive real answers
Craig Nichols | TrustRadius Reviewer
Craig Nichols
Devops Engineer
Read full review
Cons
BCM One
No answers on this topic
Lumen Technologies (formerly CenturyLink)
  • Lumen-Centurylink has suffered from many noticeable outages in the last few years - this is a blow to their reputation that they still have to recover from.
  • Lumen-CenturyLink does not peer well enough with OTHER carriers - they depend on their own network to give you SIP, which means less true redundancy.
  • Lumen-CenturyLink needs a better customer portal/interface to handle failover, see the real-time status, etc.
SS
Scott Sundby
CTO (Chief Technical Officer)
Read full review
Support Rating
BCM One
No answers on this topic
Lumen Technologies (formerly CenturyLink)
SIP service support is definitely improving. A few years ago I would have rated them a 2. Now a 7. But, Lumen still needs a better portal experience to report and see a real-time status. Also to manage SIP failover functions in a WYSIWIG/GUI interface. When Lumen's network breaks in a larger outage, there are long hold times and support is not good.
SS
Scott Sundby
CTO (Chief Technical Officer)
Read full review
Alternatives Considered
BCM One
No answers on this topic
Lumen Technologies (formerly CenturyLink)
CenturyLink [Enterprise Voice SIP] was the incumbent, so switching providers, particularly for our HQ was an overwhelming task for our small team. We did migrate from the legacy CenturyLink voice product EIPT to the new Voice Complete solution as well as upgrade our US and UK circuits along with a hardware upgrade of the managed PE routers in each location. We also decided to implement RingCentral in one of our very small international branches but the lack of features is problematic. We still have T1 service in our other international branches but are looking to go full cloud SaaS PBX there, likely through Microsoft Teams, which we already use for messaging. There are some complexities, as we can't port our numbers directly yet and need to set up an additional CUBE router for SIP. Eventually we hope to get to fully SaaS via Teams.
Verified User
Anonymous
Read full review
Return on Investment
BCM One
No answers on this topic
Lumen Technologies (formerly CenturyLink)
  • Faster learning
  • Increased numbers of calls
  • Organization of calls
Verified User
Anonymous
Read full review
ScreenShots