What users are saying about
24 Ratings
23 Ratings
24 Ratings
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Score 9.3 out of 100
23 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • Followup CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security, Social CRM
  • Salesflare ranks higher in 2 feature sets: Integrations with 3rd-party Software, Platform
  • Followup CRM and Salesflare are tied in 1 feature set: Customization

Sales Force Automation

9.2

FollowUp CRM

92%
8.0

Salesflare

80%
Followup CRM ranks higher in 7/9 features

Customer data management / contact management

9.7
97%
18 Ratings
8.5
85%
11 Ratings

Workflow management

9.3
93%
16 Ratings
8.2
82%
11 Ratings

Territory management

9.2
92%
13 Ratings
5.1
51%
2 Ratings

Opportunity management

9.2
92%
15 Ratings
8.1
81%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
14 Ratings
9.1
91%
11 Ratings

Contract management

9.5
95%
16 Ratings
10.0
100%
1 Rating

Quote & order management

9.0
90%
12 Ratings
6.1
61%
2 Ratings

Interaction tracking

9.0
90%
15 Ratings
8.6
86%
11 Ratings

Channel / partner relationship management

9.0
90%
13 Ratings
8.2
82%
7 Ratings

Customer Service & Support

9.1

FollowUp CRM

91%
8.3

Salesflare

83%
Followup CRM ranks higher in 3/3 features

Case management

9.2
92%
14 Ratings
9.0
90%
1 Rating

Call center management

8.5
85%
11 Ratings
7.0
70%
1 Rating

Help desk management

9.7
97%
12 Ratings
9.0
90%
1 Rating

Marketing Automation

9.1

FollowUp CRM

91%
8.2

Salesflare

82%
Followup CRM ranks higher in 2/2 features

Lead management

9.0
90%
14 Ratings
8.2
82%
10 Ratings

Email marketing

9.2
92%
11 Ratings
8.2
82%
9 Ratings

CRM Project Management

9.0

FollowUp CRM

90%
8.0

Salesflare

80%
Followup CRM ranks higher in 3/3 features

Task management

9.3
93%
16 Ratings
8.0
80%
11 Ratings

Billing and invoicing management

8.4
84%
8 Ratings
8.0
80%
1 Rating

Reporting

9.3
93%
15 Ratings
8.0
80%
11 Ratings

CRM Reporting & Analytics

9.3

FollowUp CRM

93%
8.0

Salesflare

80%
Followup CRM ranks higher in 3/3 features

Forecasting

9.4
94%
11 Ratings
7.6
76%
9 Ratings

Pipeline visualization

9.2
92%
15 Ratings
8.9
89%
11 Ratings

Customizable reports

9.3
93%
15 Ratings
7.6
76%
10 Ratings

Customization

8.8

FollowUp CRM

88%
8.8

Salesflare

88%
Followup CRM ranks higher in 3/4 features

Custom fields

9.2
92%
12 Ratings
8.3
83%
10 Ratings

Custom objects

8.4
84%
9 Ratings
10.0
100%
2 Ratings

Scripting environment

8.8
88%
10 Ratings
N/A
0 Ratings

API for custom integration

8.8
88%
9 Ratings
8.2
82%
10 Ratings

Security

9.2

FollowUp CRM

92%
8.2

Salesflare

82%
Followup CRM ranks higher in 2/2 features

Single sign-on capability

9.3
93%
14 Ratings
8.4
84%
7 Ratings

Role-based user permissions

9.0
90%
13 Ratings
8.0
80%
10 Ratings

Social CRM

8.7

FollowUp CRM

87%
8.4

Salesflare

84%
Followup CRM ranks higher in 2/2 features

Social data

9.0
90%
8 Ratings
8.5
85%
8 Ratings

Social engagement

8.4
84%
7 Ratings
8.3
83%
8 Ratings

Integrations with 3rd-party Software

8.1

FollowUp CRM

81%
8.7

Salesflare

87%
Salesflare ranks higher in 2/2 features

Marketing automation

8.3
83%
9 Ratings
8.4
84%
8 Ratings

Compensation management

7.8
78%
8 Ratings
9.0
90%
1 Rating

Platform

7.2

FollowUp CRM

72%
8.7

Salesflare

87%
Salesflare ranks higher in 1/1 features

Mobile access

7.2
72%
9 Ratings
8.7
87%
11 Ratings

Attribute Ratings

  • Followup CRM is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Salesflare is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.3

FollowUp CRM

93%
18 Ratings
9.0

Salesflare

90%
11 Ratings

Usability

9.3

FollowUp CRM

93%
6 Ratings
8.9

Salesflare

89%
9 Ratings

Support Rating

7.7

FollowUp CRM

77%
6 Ratings
9.1

Salesflare

91%
9 Ratings

Likelihood to Recommend

FollowUp Power

Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
Read full review

Salesflare

In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Read full review

Pros

FollowUp Power

  • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
  • It reminds us of who we should be contacting each day.
  • It gives us a daily overall picture of how many leads we are currently managing.
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Salesflare

  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Read full review

Cons

FollowUp Power

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Read full review

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Read full review

Pricing Details

FollowUp CRM

Starting Price

Editions & Modules

FollowUp CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Salesflare

    Starting Price

    $29 per user per month

    Editions & Modules

    Salesflare editions and modules pricing
    EditionModules
    Growth291
    Pro492
    Enterprise993

    Footnotes

    1. per user per month
    2. per user per month
    3. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    FollowUp Power

    It is a tool that has helped us in cooperation, document sharing, file transfer, email marketing, and all other particular tasks. I've progressed more collected and understood which clients are most suited for our product and which are only interested on receiving proposals.
    Read full review

    Salesflare

    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review

    Support Rating

    FollowUp Power

    I rarely contacted the support for Followup CRM but my employees tried to contact the support and they resolved the issue. So i can not provide enough detail about the support of Followup CRM
    Read full review

    Salesflare

    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review

    Alternatives Considered

    FollowUp Power

    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review

    Salesflare

    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Read full review

    Return on Investment

    FollowUp Power

    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Read full review

    Salesflare

    • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
    • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
    Read full review

    Screenshots

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