What users are saying about
18 Ratings
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21 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Salesflare

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21 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

Salesflare

In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Aononna Tazin | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

FollowUp CRM
9.1
Salesflare
8.0
Customer data management / contact management
FollowUp CRM
10.0
Salesflare
8.5
Workflow management
FollowUp CRM
10.0
Salesflare
8.0
Territory management
FollowUp CRM
6.1
Salesflare
5.1
Opportunity management
FollowUp CRM
10.0
Salesflare
8.2
Integration with email client (e.g., Outlook or Gmail)
FollowUp CRM
10.0
Salesflare
9.1
Contract management
FollowUp CRM
10.0
Salesflare
10.0
Quote & order management
FollowUp CRM
8.9
Salesflare
6.1
Interaction tracking
FollowUp CRM
10.0
Salesflare
8.5
Channel / partner relationship management
FollowUp CRM
7.2
Salesflare
8.1

Customer Service & Support

FollowUp CRM
10.0
Salesflare
8.3
Case management
FollowUp CRM
10.0
Salesflare
9.0
Call center management
FollowUp CRM
10.0
Salesflare
7.0
Help desk management
FollowUp CRM
10.0
Salesflare
9.0

Marketing Automation

FollowUp CRM
10.0
Salesflare
8.0
Lead management
FollowUp CRM
10.0
Salesflare
8.0
Email marketing
FollowUp CRM
10.0
Salesflare
8.0

CRM Project Management

FollowUp CRM
9.5
Salesflare
8.1
Task management
FollowUp CRM
10.0
Salesflare
8.1
Billing and invoicing management
FollowUp CRM
8.4
Salesflare
8.0
Reporting
FollowUp CRM
10.0
Salesflare
8.1

CRM Reporting & Analytics

FollowUp CRM
9.7
Salesflare
7.9
Forecasting
FollowUp CRM
9.0
Salesflare
7.6
Pipeline visualization
FollowUp CRM
10.0
Salesflare
9.0
Customizable reports
FollowUp CRM
10.0
Salesflare
7.2

Customization

FollowUp CRM
9.8
Salesflare
8.9
Custom fields
FollowUp CRM
10.0
Salesflare
8.5
Custom objects
FollowUp CRM
9.0
Salesflare
10.0
Scripting environment
FollowUp CRM
10.0
Salesflare
API for custom integration
FollowUp CRM
10.0
Salesflare
8.4

Security

FollowUp CRM
10.0
Salesflare
8.3
Single sign-on capability
FollowUp CRM
10.0
Salesflare
8.6
Role-based user permissions
FollowUp CRM
10.0
Salesflare
8.1

Social CRM

FollowUp CRM
10.0
Salesflare
8.5
Social data
FollowUp CRM
10.0
Salesflare
8.4
Social engagement
FollowUp CRM
10.0
Salesflare
8.6

Integrations with 3rd-party Software

FollowUp CRM
7.7
Salesflare
8.5
Marketing automation
FollowUp CRM
10.0
Salesflare
8.1
Compensation management
FollowUp CRM
5.5
Salesflare
9.0

Platform

FollowUp CRM
10.0
Salesflare
8.7
Mobile access
FollowUp CRM
10.0
Salesflare
8.7

Pros

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

Salesflare

  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Gilles De Clerck | TrustRadius Reviewer

Cons

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Usability

FollowUp CRM

No score
No answers yet
No answers on this topic

Salesflare

Salesflare 8.9
Based on 9 answers
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Tomer Aharon | TrustRadius Reviewer

Support Rating

FollowUp CRM

No score
No answers yet
No answers on this topic

Salesflare

Salesflare 9.1
Based on 9 answers
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Sampath S | TrustRadius Reviewer

Alternatives Considered

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

Salesflare

  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Aononna Tazin | TrustRadius Reviewer

Screenshots

FollowUp CRM

Pricing Details

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp CRM Editions & Modules

Additional Pricing Details

Salesflare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salesflare Editions & Modules

Edition
Growth$291
Pro$491
Enterprise$991
  1. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

FollowUp CRM
10.0
Salesflare
9.1

Usability

FollowUp CRM
Salesflare
8.9

Support Rating

FollowUp CRM
Salesflare
9.1

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