Forethought vs. Google Gemini
Forethought vs. Google Gemini
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Forethought | N/A | Forethought provides customer service automation that helps support teams. It infuses generative AI powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases , predicting and prioritizing cases, and assisting agents with relevant knowledge. | N/A | |
 Google Gemini | N/A | Google Gemini (formerly Bard) is an AI chat service, presented as a creative and helpful collaborator. Gemini for Workspace is available via two plans: a Gemini Enterprise add-on, replacing Duet AI for Workspace Enterprise, and a new Gemini Business add-on, at a lower price point, extending access for teams and organizations. | N/A |
| Forethought | Google Gemini | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Forethought | Google Gemini | |
|---|---|---|
| Small Businesses |  IBM watsonx Assistant Score 9.0 out of 10 | IBM watsonx Assistant Score 9.0 out of 10 |
| Medium-sized Companies |  Zoom Contact Center Score 9.2 out of 10 | Zoom Contact Center Score 9.2 out of 10 |
| Enterprises |  Conversica Score 9.6 out of 10 | Conversica Score 9.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Forethought | Google Gemini | |
|---|---|---|
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