Freshworks Customer Service Suite vs. Unblu

Freshworks Customer Service Suite

Freshworks Customer Service Suite

1 Reviews and Ratings

Unblu

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Freshworks Customer Service Suite	Score 8.0 out of 10	N/A	Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future.	$35 per month per agent
Unblu	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.	N/A

Pricing

Freshworks Customer Service Suite

Unblu

Editions & Modules

Growth: $29
per month (billed annually) per agent
Pro: $69
per month (billed annually) per agent
Enterprise: $109
per month (billed annually) per agent

No answers on this topic

Offerings

Pricing Offerings
Freshworks Customer Service Suite	Unblu
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Required

Additional Details

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More Pricing Information

Community Pulse
	Freshworks Customer Service Suite	Unblu
Top Pros	No answers on this topic	Pro Fast and secure Pro Group work Pro Fast communication
Top Cons	No answers on this topic	Minus No chat Minus Chat system Minus Quality of video

Best Alternatives
	Freshworks Customer Service Suite	Unblu
Small Businesses	Agiloft Flexible Service Desk Suite Score 9.0 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Agiloft Flexible Service Desk Suite Score 9.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Salesforce Service Cloud Score 8.7 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Freshworks Customer Service Suite	Unblu
Likelihood to Recommend	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Freshworks Customer Service Suite	Unblu
Likelihood to Recommend	Freshworks Inc No answers on this topic	unblu We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized]. Incentivized Jason Terrick Sales Manager Read full review
Return on Investment	Freshworks Inc No answers on this topic	unblu Thanks to Unblu, digital interactions with our customers and general visitors to our website have greatly improved, allowing us to better identify those who might become loyal to the company, and therefore helping us to close sales much more consistently, not only increasing our profits but also securing more revenue in the future. Incentivized Jason Terrick Sales Manager Read full review
ScreenShots	Freshworks Customer Service Suite Screenshots