Likelihood to Recommend This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
Read full review Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you
Read full review Pros Sharing contacts. Easy to edit. Nice interface. Read full review User friendly, easy to see what needs to be done for each retail partner and completing all required documents Its price is competitive compared to other options Nice that they don't send a million update and confirmation emails like some platforms Read full review Cons Needs to allow for more than 50 business card transcriptions per month Sometimes tries to merge contacts that are not the same person Does not sync individual account with business account Read full review Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently. Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents Read full review Likelihood to Renew This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to
Constant Contact . I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
Read full review Usability Very easy to use online and great mobile app as well
Read full review Reliability and Availability Automatically updates contacts daily
Read full review Performance Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
Read full review Support Rating Their support is very responsive and friendly.
Read full review In-Person Training Very user-friendly, especially since it aggregates information from Google every day to update contacts.
Read full review Online Training Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
Read full review Implementation Rating Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
Read full review Alternatives Considered FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
Read full review We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.
Read full review Scalability Easily updates contact information
Read full review Return on Investment Positive that the time is not spent updating individual phones. Negative in that if someone alters a contact, it will need fixed. Positive that users don't waste time calling wrong numbers. Read full review It helps us save money on EDI processing It was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these orders We were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicated Read full review ScreenShots