Fuse vs. Schoox

I would say it is very good but not perfect. There are some slight improvements that can be made for ease of use but overall it is a good product that helps our business run better. Being able to find the support we need is fantastic. It is great to have a rep we can reach out to easily.

Incentivized

We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate

Incentivized

• Face to face.
• Trusted source.
• Ease of use.
• Clarity

Incentivized

• Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc.
• Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER.
• Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones).

Incentivized

• Log in speed.
• Number of users.
• Hours of support.
• Ease of use.

Incentivized

• User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together.
• Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch.

Incentivized

The training necessary for the managers and trainers is minimal. The system is very intuitive and HotSchedules customer support is the best support team I have ever dealt with. They are quick to respond and keep you informed through the whole process. As for new hires, you just put them in front of a tablet or computer and they just go. Our trainees have better retention and they much prefer to go through the training on-line then having to read pages of documents.

Incentivized

Fuse is more built for our business by someone in the business. It has helped us work through our process faster and more efficiently. We need this especially when we are busy. With little downtime and help when there are issues Fuse has been a great source of help for our business.

Incentivized

We did not use Wisetail, but we went through several weeks of training calls when we were deciding between that LMS and Schoox. We selected Schoox because of the integration with HotSchedules, something we already used, and the ongoing ease it would provide in shifting job codes and new roles within the organization

Incentivized

• Ease of talking points.
• Quick to decide.
• Clarity of the process.
• Ability to feel comfortable and trust.

Incentivized

• It has made it possible for all workers to take part in fruitful and efficient training.
• Referral and instruction provided by employers and coworkers. Every member of the team and trainer can access it at any given moment in time.
• Suitable for all training tests once again.

Incentivized