Likelihood to Recommend RSA Archer is fantastic at cataloguing, personalizing assessments, raw reporting, and capacity to add custom fields. It is a little clunky around adding contextual information to notifications, peeking into data before attempting to load pages, quick navigation or determining linked (or sub-linked) relationships. These are all concerns that can either be worked around with an appropriate data scheme or with careful administration of the sub-routines.
Read full review Product is a great tool to serve as a central point to compile and document sox controls. This allows transparency across the team and teammates to edit and view progress. The tool also provides an interface that will make it easy for the internal audit team to track and compile control requests. I particularly like how it lets all of the control owners take ownership of their controls. I am currently exploring some of the advanced tools that support testing and the accuracy and completeness of our data, which i'm very excited to explore.
Read full review Pros Integration capabilities to multiple enterprise systems Control standards and Procedures to address multiple regulatory/authoritative sources, standards and frameworks enabling test once satisfy many requiremnts Rapid application development and User friendly tool with configuration capability to customize easily without user requiring programming or coding skills Read full review HighBond is great for managing requests, to do’s, and review notes HighBond is generally flexible with the configuration and terminology you can use. HighBond is a good tool for centralizing risks, controls, test plans, and procedures in a framework that allows you to standardize its usage. Read full review Cons They release time to time updates, which causes issues in the GUI. However, one has to be careful while installing the update. There is no open and free academy to learn more about the tool. One cannot stay to a particular product version, they have to move to the next version to keep up with the changes. Read full review The current setup does not have a risk management option. There is not an easy way to catalog all audits and then cycle through them. The set up of tabs within a project can be a bit cumbersome and excessive. Read full review Usability Good tool to get the information communicated, approval workflow, and easy to add new findings/questionnaires. Seems to be compatible with different browsers and little downtime. Only request for improvement is to add an export feature with fewer clicks. Maybe batch export.
Read full review Support Rating Our RSA Archer team is dedicated to finding solutions for our organization. They haven't mentioned any issues with receiving support with deployment or bug fixes, and generally the platform is very dependable. They are always very excited about delivering a version upgrade and presenting any new features that provide more dashboards or chart types.
Read full review HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
Read full review Implementation Rating I was not involved in the implementation, but i do think the interface works well and is a great tool to centralize our compliance program. I'm currently in the process of exploring many of the advanced features and using the Diligent Academy to learn about some of these exciting features to add value to our organization. I recently attended a CPE and was very impressed with the presenters and their energy and knowledge of the product
Read full review Alternatives Considered It has been roughly 5 years since I have seen Securevue, so a lot can change, but to me it felt like several products were purchased and an attempt was made to piece them all together into a single solution (and I believe that may have been true). It also required agents on endpoints which did not fit the model I believed customers were looking for.
MetricStream appeared to be difficult to install as it took their own engineers some time to get it installed in my lab environment. I did not think their web interface was as intuitive as RSA Archer. Customization to the platform was possible to some degree, but required a lot more work and technical skills than required by Archer. I did like the landing page for
MetricStream which called out the important action items for the current user, but Archer v6.X now has this feature.
Read full review Diligent Highbond stacks up somewhat poorly against our other tools. In addition to what was included above, we use some smaller tools that fulfill many of the gaps left by Diligent Highbond. We have since started to move away from Diligent Highbond.
Alteryx is better at processing data and their server tool can be used to publish results for review.
Read full review Return on Investment We were able to achieve approx 63% gain in operational efficiency. Reduce the number of findings and exceptions during an Internal audit to almost zero. Get compliance to all client contracts tracked through the tool thus increasing the confidence of clients in our systems and processes. Read full review It has saved me time generating status reports It has saved me time in coordinating with others to obtain information, since it tracks requests and sends reminders It saves time with to dos and open reviews to keep track of tasks to be completed Read full review ScreenShots Diligent One Platform Screenshots