Genesys DX (discontinued) vs. Sentia
Genesys DX (discontinued) vs. Sentia
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A | |
Sentia | N/A | Sentia operates as an Assistant, an Analyst & a Coach for each team advising them exactly what they need to do every day and in what order to it. Sentia connects to a current CRM and is configured for the user's business' processes. With a simple card-based user interface, Sentia then surfaces actionable insights while automating all of the day to day repetitive tasks with the goal of totally eliminating unnecessary data entry. Sentia aims to replace the typical, tired CRM with clean, modern… | N/A |
Genesys DX (discontinued) | Sentia | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Genesys DX (discontinued) | Sentia | |
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Top Pros |
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Top Cons |
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Genesys DX (discontinued) | Sentia | |
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Small Businesses | Gist Score 9.6 out of 10 | ZoomInfo Chat Score 9.1 out of 10 |
Medium-sized Companies | Olark Score 9.6 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | LiveChat Score 8.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys DX (discontinued) | Sentia | |
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Likelihood to Recommend | 8.3 (53 ratings) | - (0 ratings) |
Usability | 8.2 (20 ratings) | - (0 ratings) |
Support Rating | 8.3 (21 ratings) | - (0 ratings) |
Genesys DX (discontinued) | Sentia | |
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Likelihood to Recommend | Discontinued Products | Sentia No answers on this topic |
Pros | Discontinued Products | Sentia No answers on this topic |
Cons | Discontinued Products | Sentia No answers on this topic |
Usability | Discontinued Products | Sentia No answers on this topic |
Support Rating | Discontinued Products | Sentia No answers on this topic |
Alternatives Considered | Discontinued Products | Sentia No answers on this topic |
Return on Investment | Discontinued Products | Sentia No answers on this topic |
ScreenShots |