Genesys DX (discontinued) vs. Tiledesk
Genesys DX (discontinued) vs. Tiledesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A | |
Tiledesk | N/A | Tiledesk is a customer engagement platform from pre-sales to post-sales, from whatsapp to a website. It offers an omni-channel live chat with AI-powered chatbots to improve overall customer satisfaction and increase sales on your digital channels. It is presented as an open source alternative to Intercom, Zendesk, Drift, Tawk.to, Crisp and Tidio for Customer Service and Conversational Commerce. | N/A |
Genesys DX (discontinued) | Tiledesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Genesys DX (discontinued) | Tiledesk | |
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Top Pros |
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Top Cons |
| No answers on this topic |
Genesys DX (discontinued) | Tiledesk | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Qualified Score 9.6 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | LiveChat Score 8.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys DX (discontinued) | Tiledesk | |
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Likelihood to Recommend | 8.3 (53 ratings) | - (0 ratings) |
Usability | 8.2 (20 ratings) | - (0 ratings) |
Support Rating | 8.3 (21 ratings) | - (0 ratings) |
Genesys DX (discontinued) | Tiledesk | |
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Likelihood to Recommend | Discontinued Products | Tiledesk Srl No answers on this topic |
Pros | Discontinued Products | Tiledesk Srl No answers on this topic |
Cons | Discontinued Products | Tiledesk Srl No answers on this topic |
Usability | Discontinued Products | Tiledesk Srl No answers on this topic |
Support Rating | Discontinued Products | Tiledesk Srl No answers on this topic |
Alternatives Considered | Discontinued Products | Tiledesk Srl No answers on this topic |
Return on Investment | Discontinued Products | Tiledesk Srl No answers on this topic |
ScreenShots |