GFI Systems in Edmonton offers their suite of fleet management applications comprising GPS tracking of assets, dispatch and fleet maintenance controls, as well as ELD hardware and applications.
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Onfleet
Score 10.0 out of 10
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Onfleet in San Francisco offers a fleet management platform containing route optimization and planning, GPS, in-app driver communication (e.g. messaging), task sequencing and linking, and other features.
When our client wants to host email onsite, not in the cloud, our go-to is GFI Systems MailEssentials. You can set up allowed or blocked emails based on many parameters. The quarantine feature is easy to manage. Sometimes it "catches" too many emails. Easy to fix, though! GFI Systems LanGuard is so comprehensive that initial scans take forever to run! But it is so comprehensive that it catches *everything*! Not just viruses, and lack of updates--it catches things in the endpoint's registry. And provides the full information on the endpoint in order to identify and fix it. Thanks, guys for great products!
Where this really saved us is that we have a piece of software that is cutting edge when it comes to building and supply. This tracker was point point to the second accurate as to where our driver was when the the gps on our software said it was missing, this made the decision to keep this product in perpetuity.
When looking at warehouses, consider not only the rent but also how close you are to your consumers. In the long term, the latter may save you a lot more money by reducing delivery times, costs, and fuel consumption.
To cover more land and be closer to more customers, your warehouses and fulfillment facilities should be widely distributed. Many businesses maintain an East and West warehouse, at the very least, to allow them to deliver items to customers on opposite ends of the coast more quickly.
Route design can significantly reduce delivery times.
Onfleet recommends the most effective delivery routes by automatically factoring for time, location, truck capacity, and traffic. Any real-time traffic updates that may affect these routes are given to drivers through SMS, reducing travel time and empowering drivers.
Onfleet makes this easy by automatically assigning deliveries to your drivers. It works by looking at all of your drivers who are now "on the clock" or "active." It then selects an available driver in close proximity to the delivery.
It essentially means that you can't unintentionally assign the same item to many drivers, or assign too much or too little to any single driver. You can set limits, such as two tasks per driver, which will force them to leave.
Keep consumers updated with regular updates throughout the delivery process to keep them up to date on their package's progress.
This benefits both the consumer and the driver because it ensures that the customer will be present at the time and location of delivery.
Onfleet is amazing. What I love the most is that after the 2 years that I've been working on this software, I had no problems or issues. It was easy to edit information to drivers' routes, add on, etc. Good overall software, easy to use.
The software's least appealing feature was that it indicated that an order would be late when, in fact, all we needed to do was refresh the drivers profile so that times could be altered.
Onfleet is usable and provides sufficient training material, however it's very complex and the software has some nuances that can only be learned with time. Operating with multiple regions or areas can become cluttered and hard to navigate. More customization of appearance, features, etc. would help usability and prevent irrelevant information or features from being shown.
The Support zteam for GFI was with us all the way through, and I believe that they had the best support team of all the products that we use and/or tested.
Onfleet has given great support and worked with our organization when we're trying to figure out a solution or work through a glitch. Their team seems small, personable, and laid-back. Sometimes there is a delay/wait after contacting support, but the answers are always thorough and the problems are usually solved.
With, Onfleet assists Automated SMS notifications may be used to let customers know when a delivery has started, when they can expect it, and when it will arrive. Use Onfleet's integrated feedback form to find out firsthand how each client felt after receiving their order. Onfleet easily connects with your existing tools, making it simple to establish or shift a delivery business. Connect to hundreds of third-party apps, such as Shopify and Google Sheets, using Zapier without writing a single line of code, or importing CSV or Excel files. For complete control, integrate with our developer-friendly API.
GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.
