Microsoft Viva Glint vs. Small Improvements

Glint is a really user friendly and visually appealing platform for survey recipients. They also have a great support team, who are helpful in answering our questions. Areas where Glint can improve is more on the admin side. If you only need to run your surveys a few times a year (which is what we do with our 360 & employee engagement surveys), it’s not going to be bad at all. For our exit interview process, we run them for every leaver and are running into difficulties with how to streamline how to upload the data in an efficient and non-time consuming way. I also think data reporting can be better & more user friendly.

Incentivized

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

• Great way to create and send surveys.
• Easy to fill out when expecting 100s of responses.
• Effective at collating response for management teams to review.
• Ability to complete on mobile devices.

Incentivized

• Take shared or private notes tied to each week's 1-1 meeting
• Remind each other of open action items until they are checked off
• Manage the performance review cycle

Incentivized

• The commenting process could be improved--sometimes a survey will skip ahead when you aren't ready to proceed

Incentivized

• Interface can be cluttered at times
• There isn't a lot of help or knowledge readily available when first using the tool

Incentivized

INCREDIBLY easy for the end-user. The only questions we had were around confidentiality/anonymity. We tried to further address these with other surveys by calling out and explaining how Glint worked. As an admin, it is also quite simple and easy to find answers when you don't have them.

Incentivized

The technical support has been on point from implementation through to when we were running on our own with our surveys. It's great to have People Science support but we did find that oftentimes we knew our organization better and should be speaking to leadership about these results instead of PS. It was great to throw lines out to them for trends, especially when it came to Covid, Return to Office, and Diversity.

Incentivized

I never had to contact their support so far. There's no "N/A" option so I'm going with a neutral "5".

Incentivized

The only comparable product I've used is Rypple, which I'm not sure still exists. Glint is a superior product in pretty much every way I can remember, from the employee survey experience to the output reports.

Incentivized

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

• Feeling more involved in company decisions.
• Getting feedback to management on critical problems.
• Having a place to vent in anonymity.

Incentivized

• It helped keep my goals on track, both in documentation and email updates.
• It helped free up my manager's bandwidth to focus on other tasks.

Incentivized