GLPI vs. InvGate Insight

InvGate Insight

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GLPI	Score 9.7 out of 10	Mid-Size Companies (51-1,000 employees)	GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.	$23 per IT agent/per month
InvGate Insight	Score 10.0 out of 10	N/A	InvGate Insight provides tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as a cloud service or as an on premise installation. Its capabilities include a CMDB builder, health monitoring through smart tags, IT security and compliance, contract management, and other features to help gain better control and visibility over the IT ecosystem.	N/A

Pricing

GLPI

InvGate Insight

Editions & Modules

GLPI Network Cloud: $23
per IT agent/per month
Basic: $1,455
for <10 IT agents; <500 IT assets
Standard: $4,365
for <50 IT agents; < 5000 IT assets
Advanced: $14,550
for >51 IT agents; > 5001 IT assets

No answers on this topic

Offerings

Pricing Offerings
GLPI	InvGate Insight
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

$1,200 per installation

Optional

Additional Details

Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.

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More Pricing Information

Community Pulse
	GLPI	InvGate Insight
Top Pros	No answers on this topic	Pro Third party Pro Import data Pro Third party application
Top Cons	No answers on this topic	Minus Hard to learn Minus Easily customizable Minus Learning curve

Features

GLPI

InvGate Insight

Incident and problem management

Comparison of Incident and problem management features of Product A and Product B
	GLPI 9.2 1 Ratings 11% above category average	InvGate Insight - Ratings
Organize and prioritize service tickets	10.01 Ratings	00 Ratings
Expert directory	8.01 Ratings	00 Ratings
Self-service tools	10.01 Ratings	00 Ratings
ITSM collaboration and documentation	10.01 Ratings	00 Ratings
ITSM reports and dashboards	8.01 Ratings	00 Ratings

ITSM asset management

Comparison of ITSM asset management features of Product A and Product B
	GLPI 9.5 1 Ratings 14% above category average	InvGate Insight - Ratings
Configuration mangement	9.01 Ratings	00 Ratings
Asset management dashboard	10.01 Ratings	00 Ratings

Change management

Comparison of Change management features of Product A and Product B
	GLPI 8.5 1 Ratings 1% above category average	InvGate Insight - Ratings
Change requests repository	9.01 Ratings	00 Ratings
Service-level management	8.01 Ratings	00 Ratings

IT Asset Management

Comparison of IT Asset Management features of Product A and Product B
	GLPI - Ratings	InvGate Insight 10.0 1 Ratings 27% above category average
Software and hardware inventory tracking	00 Ratings	10.01 Ratings
License management	00 Ratings	10.01 Ratings
Asset lifecycle monitoring	00 Ratings	10.01 Ratings
Contract management	00 Ratings	10.01 Ratings
Asset relationship management	00 Ratings	10.01 Ratings

Best Alternatives
	GLPI	InvGate Insight
Small Businesses	Agiloft Flexible Service Desk Suite Score 9.0 out of 10	ConnectWise RMM Score 7.9 out of 10
Medium-sized Companies	Agiloft Flexible Service Desk Suite Score 9.0 out of 10	KACE Systems Management Appliance Score 10.0 out of 10
Enterprises	Ivanti Neurons for ITSM Score 9.2 out of 10	KACE Systems Management Appliance Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	GLPI	InvGate Insight
Likelihood to Recommend	10.0 (1 ratings)	10.0 (1 ratings)

User Testimonials
	GLPI	InvGate Insight
Likelihood to Recommend	Teclib GLPI is a good solution for most companies. Incentivized Víctor Carrión Hontoria Sysadmin Read full review	InvGate Improve general IT operations through workflow, automation, knowledge base, self-service, and advanced analytic capabilities. Has a self-service portal that gives customers and end-users a better service experience, allowing them to create and [track] incidents and solutions. Incident, problem, and change management. Assets and software management. Very effective business Insights. Incentivized Martin Lance Account Specialist Read full review
Pros	Teclib Tickering Inventory FAQ Incentivized Víctor Carrión Hontoria Sysadmin Read full review	InvGate Self service portal. Streamlined IT support. Consolidate IT inventory data. Incentivized Martin Lance Account Specialist Read full review
Cons	Teclib No answers on this topic	InvGate Manage asset inventory. Best ITSM solution. Ticketing. Incentivized Martin Lance Account Specialist Read full review
Alternatives Considered	Teclib We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives. Incentivized Víctor Carrión Hontoria Sysadmin Read full review	InvGate Offers support for the whole assets lifecycle. Use of key internal controls at various stages of asset lifecycle to ensure that business operations and reputation, and employee and customer health and data are not unnecessarily put at risk. InvGate assets help organizations to ensure that corporate and industry governance requirements related to IT assets and their use are adhered to. Incentivized Martin Lance Account Specialist Read full review
Return on Investment	Teclib Quick resolution of incidents User satisfaction measurement Incentivized Víctor Carrión Hontoria Sysadmin Read full review	InvGate Better cost management and decision making. Improved IT Support capabilities and operations. Better risk management. Incentivized Martin Lance Account Specialist Read full review
ScreenShots	GLPI Screenshots	InvGate Insight Screenshots