GoCanvas vs. Survicate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCanvas
Score 8.7 out of 10
N/A
GoCanvas in Reston offers their suite of electronic forms applications to entities in manufacturing, professional services, retail, wholesale, healthcare, and other areas, emphasizing pre-built templates and the ability to customize forms to suit your specific needs, boasting automated workflows on the Professional and Enterprise editions.
$45
per user/per month
Survicate
Score 8.3 out of 10
Small Businesses (1-50 employees)
Survicate is an all-in-one customer feedback tool designed for SMB. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys, and questionnaires. With just one tool, you can collect customer feedback across all digital touchpoints. You can also use collected insights to decrease churn, improve customer loyalty, and address customers’ needs more precisely. Survicate integrates directly with popular marketing automation…
$60
month
Pricing
GoCanvasSurvicate
Editions & Modules
Business
$45
per user/per month
Professional
$55
per user/per month
Individual
Free
Enterprise
Contact sales team
Business
$60
month
Professional
$120
month
Enterprise
$360
month
Enterprise Plus
Custom
year
Offerings
Pricing Offerings
GoCanvasSurvicate
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdditional fees apply for additional users and domains. Price of the Enterprise Plus plan is negotiated individually and depends on the number of monthly respondents needed and possible custom needs, including integrations.
More Pricing Information
Community Pulse
GoCanvasSurvicate
Top Pros
Top Cons
Features
GoCanvasSurvicate
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
GoCanvas
10.0
4 Ratings
25% above category average
Survicate
5.0
1 Ratings
43% below category average
Survey templates10.04 Ratings00 Ratings
Themes10.04 Ratings5.01 Ratings
Custom logo/branding10.04 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
GoCanvas
10.0
4 Ratings
15% above category average
Survicate
-
Ratings
Changes to live survey10.03 Ratings00 Ratings
Question design help10.03 Ratings00 Ratings
Multiple question types10.04 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
GoCanvas
10.0
4 Ratings
19% above category average
Survicate
6.0
1 Ratings
31% below category average
Survey logic flexibility10.04 Ratings6.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
GoCanvas
10.0
4 Ratings
21% above category average
Survicate
4.7
1 Ratings
53% below category average
Response tracking10.04 Ratings5.01 Ratings
Data export10.04 Ratings5.01 Ratings
Standard reports10.03 Ratings4.01 Ratings
Custom reports10.04 Ratings00 Ratings
Analytics10.03 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
GoCanvas
10.0
4 Ratings
18% above category average
Survicate
6.0
1 Ratings
32% below category average
Access controls10.04 Ratings6.01 Ratings
Compliance10.04 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
GoCanvas
10.0
3 Ratings
23% above category average
Survicate
-
Ratings
Vendor-offered crowdsourcing10.03 Ratings00 Ratings
Respondent restrictions10.03 Ratings00 Ratings
Best Alternatives
GoCanvasSurvicate
Small Businesses
Zoho Forms
Zoho Forms
Score 8.7 out of 10
Zoho Forms
Zoho Forms
Score 8.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 9.7 out of 10
Qualaroo
Qualaroo
Score 9.7 out of 10
Enterprises
Forsta
Forsta
Score 9.0 out of 10
Forsta
Forsta
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoCanvasSurvicate
Likelihood to Recommend
9.0
(4 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
GoCanvasSurvicate
Likelihood to Recommend
Canvas
GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client
Read full review
Survicate
Scenarios where Feedback Lite is well suited:
  • when one needs to set up a tool rapidly, without going into too much customization, configuration and such.
  • if you don't need to much processing and analyzing of the data, but only a basic level.
Scenarios where it is less appropriate:
  • where feedback collected requires individual followup (e.g. you collect free text feedback, which are actually questions, complaints and such).
Read full review
Pros
Canvas
  • GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
  • GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.
Read full review
Survicate
  • IMO, the strengths of feedback lite is what it is called for - 'lite"... it is basic, simple, and easy to set up and use.
  • Especially should be mention that it is easy to set up, and you can have it working in less than a few hours.
  • Reliable - I don't remember even one "problem" or an issue we experienced with it.
Read full review
Cons
Canvas
  • More features with app builder.
  • Chat features in real time.
  • Streaming services.
Read full review
Survicate
  • So the other side of the simplicity, is the lack of options... options of feedback forms, design, and reporting. It should be said that all the mentioned (feedback forms, customization of the design etc.) ARE available, but you maybe feeling their limitation, at some point.
  • Especially what we are missing, is better integration with CRM or at least, common ticketing systems. Feedback Lite IS NOT a ticketing system nor task management system , so integration with such (Salesforce, in our case) would be great. At the moment we are using the CSV export, and manually loading the file to SF.
  • We had a case of feedback mistakenly deleted - before copied to other system - and by that, they got lost. we asked support for help, and their final answer was that it is impossible to restore the deleted answers. so we were idiots, but it turned that the tool isn't idiot friendly, at that point.
Read full review
Likelihood to Renew
Canvas
No answers on this topic
Survicate
Only if we will really consider other features, we might end up with an alternative tool. if will continue the business process as it is, I don't anticipate migrating to another product
Read full review
Alternatives Considered
Canvas
Read full review
Survicate
Considering the simplicity of the need, and the cost of such solution (~600$/yr), I don't think there was very deep research for any alternatives. The main alternative was embedding a feedback tool "organically" into our site, that option was taken off the table, for strategic considerations.
Read full review
Return on Investment
Canvas
  • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
  • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
Read full review
Survicate
  • We had a business need - to collect feedback on our support knowledge base content. Feedback Lite fulfills this need, with simple, easy to use, solution.
Read full review
ScreenShots

Survicate Screenshots

Screenshot of Customer feedback widgetScreenshot of Questionnaire