GoGuardian Teacher vs. Phone.com

GoGuardian Teacher is great for a teacher who needs a way to monitor student activities and work time on a laptop. It is easy to set up, simple to use and helps to keep students accountable when online in class. It integrates with Google Classroom which is a big help. It is more powerful for teachers experienced in using tech in the classroom. The archiving ability is great but the UX needs to improve.

Incentivized

Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.

Incentivized

• Cloud-based. Teachers do not have to monitor from just one device - they can do it from any device.
• GoGuardian allows teachers to lock a student's screen when he/she needs the students attention.
• GoGuardian allows the teacher to view all students' devices simultaneously.

Incentivized

• Customer service and live chat are amazing
• Simple, straight forward
• Easy to setup
• Affordable

Incentivized

• Scope of device monitoring (laptops, desktop computers and not just Chromebooks)
• Needs an updated interface to more accurately fit advances in technology
• Ability to more easily interact and adjust with a student's device

Incentivized

• Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
• Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes

Incentivized

For a technology-heavy school, it is a necessary and good tool for managing classroom use of laptops. It is easy to set up and use. Helps track time on task and internet usage. Another source of data when speaking to parents about student work and activity. Can help plan and manage work time when you have limited devices.

Incentivized

The support is great. On the rare occasion that I've had to reach out to support they have been very quick to respond and extremely helpful. I've also had teachers reach out directly to support themselves. Most of the time I don't even know that a teacher has reached out to support until after the fact. They always seem satisfied.

Incentivized

I have used Hapara in a previous school district. GoGuardian is more user-friendly and easier to setup. I do think GoGuardian has some room on improving the ease of finding some areas of the program, but once you know the path to get there it is quick.

Incentivized

• We have been able to identify inappropriate websites that students have discovered. For example anonymous proxies, movie streaming, etc. Through this software, we have been able to identify the students and in turn block the websites.
• We have been able to identify which students have been using other user's accounts. This was an unintended side effect of the software. If a teacher knows that a student is using a Chromebook but the student is not showing up in the software, we are easily able to deduce that the user must be using another student's account.

Incentivized

• Reduced cost and improved our efficiency - all reps love it.

Incentivized